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Don McGill Toyota of Katy

Katy, TX

4.9
2,011 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,011 reviews

October 15, 2024

We will continue to do business with this dealer, due to the excellent attention of their personnel. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

The service attention I always received is excellent. Gianfranco Carrizo y Richard Prieto, always provide the best attention to our needs. I really appreciate their help and advise. Thanks and regards, G More

by Pedro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianfranco Carrizo and Richard Prieto.
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Honest and informative. Carlos Mendez was very helpful and willing to get car ready as soon as possible. More

by Pfierromc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Everything fine. I was attended well. Timing taken was also very good. Information on next service was given as well More

by eduardogaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, sorry
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

I had some problems settling up the driving information display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came an More

by pan98001
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 12, 2024

Excellent service, EVERYTIME! All of service department is always on top of everything! Very efficient and courteous! Worth the 2 1/2 hour drive for service! Plus I come to visit More

by Pappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 12, 2024

Everything is excellent, i loved the dealership and the representatives, they took care of everything i needed and they were extremely helpful and supportive More

by Sebastian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Alejandro Molero, Andrea
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 09, 2024

Buena comunicación todo el tiempo y el personal bien atentos. Mayelin 100% buena comunicación sobre el servicio More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelin
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

October 08, 2024

Other than being bored while waiting,it was fine! The area was very nice to be in. More

by papainil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t name anyone!!
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 08, 2024

Excellent parts department rep and service tech assistance. Thoroughly went over the rim repair and tire replacement process. Service tech advised me on having to repair rather than replace the dam More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo and Melvin. I did not make note of the service tech who repaired the damaged rim.
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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