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Don McGill Toyota of Katy
Katy, TX
2,026 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you.
Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,026 reviews
April 09, 2024
Be wary of dealing with Don McGill Toyota of Katy. I put down a $1,000 deposit on a 2024 Grand Highlander Hybrid, and while my wife and I were on a trip almost 4 months later, I received the call that I put down a $1,000 deposit on a 2024 Grand Highlander Hybrid, and while my wife and I were on a trip almost 4 months later, I received the call that the vehicle had arrived. The deposit agreement provided that I had "48 hours to pick up the vehicle." The salesperson asked when I would be returning, and when I advised that I would be out of down for another 5 days, the salesperson spoke with the sales manager, who approved the delay in my picking up the vehicle. However, in the interim, the dealership sold the vehicle. When I met with the sales manager and the salesperson the morning after my return home, the only excuse I was given was that management made the decision to override the sales manager and sell the vehicle. I will be taking my business to a trustworthy dealership. More
by Robert F.
Employees Worked With
Sales Manager
April 08, 2024
The purpose for my visit was to address an issue from a previous service of my vehicle. They listened to my concerns and resolved the issue for me. previous service of my vehicle. They listened to my concerns and resolved the issue for me. More
by Matt
Employees Worked With
Alex - Service Manager
April 06, 2024
Friendly people & comfortable areas to wait. Process was easy & things explained in understandable terms. Will recommend your dealership. Process was easy & things explained in understandable terms. Will recommend your dealership. More
by jackie49stewart
Employees Worked With
Jean Carlos Hidalgo & Don Kim
