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Don McGill Toyota of Katy

Katy, TX

4.9
2,185 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,185 reviews

October 17, 2024

Both times my son and I purchased cars, we were treated as family. Thank you Zed and Julian. More

by Mayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uncle Zed, Julian
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 17, 2024

Timely. Efficient. Professional. Friendly. Customer service oriented. Thorough careful explanation Detailed oriented Excellent communication skills More

by jeanette6748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I will not spell her name correctly.
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 17, 2024

Mr. Vo was very helpful, knowledgeable and professional. It's the 3rd time I work with him and I'm very pleased with his service More

by lcampis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Vo
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 16, 2024

The service person that handled my repair was very helpful and kind. He made sure everything was done correctly and I was able to get a loaner in the meantime. More

by trivinopatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Honest and informative. Carlos Mendez was very helpful and willing to get car ready as soon as possible. More

by Pfierromc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Everything fine. I was attended well. Timing taken was also very good. Information on next service was given as well More

by eduardogaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, sorry
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

I had some problems settling up the driving information display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came an More

by pan98001
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 15, 2024

Great experience with the staff. I would like to thank Katerine Romero, Rafael Gonzalez and Richard Prieto for all the help and guidance in the process. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katerine Romero
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

We will continue to do business with this dealer, due to the excellent attention of their personnel. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

The service attention I always received is excellent. Gianfranco Carrizo y Richard Prieto, always provide the best attention to our needs. I really appreciate their help and advise. Thanks and regards, G More

by Pedro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianfranco Carrizo and Richard Prieto.
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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