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Don McGill Toyota of Katy
Katy, TX
2,055 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you.
Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,054 reviews
May 24, 2011
Bought a 2007 Toyota Sequoia. Great vehicle but turned out to be stolen. Had to surrender it. Don McGill has done nothing about it leaving me to hold all of the financial responsibility and fall out. Has out to be stolen. Had to surrender it. Don McGill has done nothing about it leaving me to hold all of the financial responsibility and fall out. Has been going for 9 months and it still not over. We had the DPS show up at our house to surrender the vehicle. We have had to retain an attorney. Don McGill said that they would swap out our vehicle or buy us out of the vehicle (either ever happened). They gave us a piece of junk loaner and then took it back once we got tired of waiting and filed sued against them. We had to rent a vehicle out of our pocket from then on as well as continue to pay the payment on the now impounded vehicle. We had to continue insuring the impounded vehicle as well as pay the towing and $20/day for the impound storage. Don McGill of Katy has done nothing to resolve this situation theyrefuse to take responsibility for the vehicle the situation or the financial situation and strain it has put on me and my family. I will never do business with Don McGill again and I advise you to do the same. Customer service is not even in the book. More
by KenInKaty
Employees Worked With
Jami Asmus, Veda and Ahmar Farooki
March 21, 2011
After recently totaling my 2008 Charger, I was in a time constraint to obtain a new vehicle. Check out Honda in Spring Branch & the Sales Manager was kind of a @#$%. After lunch checked out this dealer on constraint to obtain a new vehicle. Check out Honda in Spring Branch & the Sales Manager was kind of a @#$%. After lunch checked out this dealer on a whim, since it was close to home. Don was not pushy and really catered to what my needs were and what I wanted. Stayed within the budget I had in mind. I was in my new 2011 Camry in less than 3.5 hours. He is a jewel to work with and this dealer should value him! More
by lolachaching
Employees Worked With
Don Guillory
March 15, 2011
Our experience was great! Donald Guillory was the first car salesman that didn't try to push us to buy a car on our first day to actually start looking. He was very knowlegable and answered every question car salesman that didn't try to push us to buy a car on our first day to actually start looking. He was very knowlegable and answered every question that we had for him. He definitely has given us a reason to want to continue to do business with Don McGill Toyota of Katy in the near future. More
by dwilson6306
Employees Worked With
Donald Guillory
June 21, 2009
They violate the consumer predatory law in Texas bad with there lies and deception., the kept me down there all day for 2 days and than had me to come back only to lie again, I would not recommend this deale there lies and deception., the kept me down there all day for 2 days and than had me to come back only to lie again, I would not recommend this dealer ship to anyone. The just of this is we made a deal on one car and they told me I had to come up with more money, so I came up with more than they aske for and then they said I change my mind because I will lose 300.00 on this deal and the manager is not going to sign off but I got this other car you can have right now I thought that was just not right. More
by anecia
Employees Worked With
theresa and tom munoz
