Don McGill Toyota of Katy

Don McGill Toyota of Katy, Texas made our car-buying experience as easy and hassle-free as possible! We purchased a used vehicle from Tim, who was absolutely wonderful, working with us to make our exper experience as easy and hassle-free as possible! We purchased a used vehicle from Tim, who was absolutely wonderful, working with us to make our experience quick and easy! He was very professional and friendly which also made the experience comfortable and relaxing. We have never before experienced car-buying this easy; I would 150% recommend visiting Tim at Don McGill Toyota of Katy! Thank you Tim and Don McGill Toyota for an excellent vehicle and car-buying experience. I thoroughly enjoy my "new" used Dodge Ram 1500! More

Going to Don Mcgill Toyota of Katy is probably the second best decision I've made all year (My daughter being the first). I learned something about myself and I learned that buying a car can be a great expe best decision I've made all year (My daughter being the first). I learned something about myself and I learned that buying a car can be a great experience if you find the right salesman. If you are looking for a car and want to be treated fairly by a straight shooter than Ricky B. is your man. He went out of his way to give me and my wife a great deal and even helped us in the finance office. Through pride smashing and miscommunication he stayed professional and honest. I will never again use another salesman as long as he works with Don Mcgill of Katy. Thanks Ricky for selling me and my wife our vehicles and staying patient when I was not. Till next time.. More

I have been contemplating buying a car for over a year now. The only problem is that I have had horrible experiences in the past from other dealerships. On Saturday, I worked up my nerve to go to Don McGi now. The only problem is that I have had horrible experiences in the past from other dealerships. On Saturday, I worked up my nerve to go to Don McGill Toyota. The first person I spoke with was Berwyn Lagrue. WOW! He made me feel welcome at the dealership. He was very friendly, not like other pushy, rude salesman I had experienced in the past from OTHER dealerships. Berwyn made my experience so pleasant that I decided to leave that day with a Toyota Rav 4. I've had my vehicle for a few days now and am just so happy with it and especially the overall positive experience I had at Don McGill Toyota. Thank you so much Berwyn Lagrue and Kris Tate and Don McGill Toyota for giving me EXCEPTIONAL customer service. I am a 100% satisfied customer of this dealership! More

I dropped my car at this location at 8am for checking brake, oil change and passenger seat wasn't secure. He said I have to left my car there for all day. But John Fedigan has never call me since 8am unt brake, oil change and passenger seat wasn't secure. He said I have to left my car there for all day. But John Fedigan has never call me since 8am until 2:30pm to updated what is going on and how's it done so far. I called and left few messages, he never call back until 3:30. He said on the phone that "the oil change is done, now a mechanic guy check a brake." I asked when is would be done to pick up my car. He said "I don't know". Then 5pm, he called and said "Brake is checked, everything OK. Seat is done. You can pick up your car now" I came at 6pm to pick up my car, John told me that oil change don't need it until 10K miles. When I dropped my car, he checked the mileage but didn't say any word at all about this. Brake wasn't check either because brand new car. Seat didn't touch because defected from manufactory, they couldn't do anything. Why Johnny said on the phone everything is done, everything is checked and OK? How dare he lies so easy to the customer like that? How the Don McGill Toyota in Katy trained their employees treated the customer? I am very displease this dealer. They also cheated the Toyota's main office. How? They billed the Toyota my oil change, part replace and maintenance but didn't touch my car at all. I told them give me another statement written that they didn't change oil for my car, didn't check brake, didn't do anything from check-in at 8am to 6pm on April 3rd, 2012. More

Excellent and professional sales person. I was very impressed with his in depth knowledge of all of the vehicles I questioned him about. It was a tough decision to trade my car in but Mr LaGrue made it impressed with his in depth knowledge of all of the vehicles I questioned him about. It was a tough decision to trade my car in but Mr LaGrue made it easier. I have already recommended someone else to the dealership because of him. Thanks so much! More

We bought a new Camry SE from Phil at McGill Toyota of Katy. He was easy going, helpful, and treated us very during the process. Katy. He was easy going, helpful, and treated us very during the process. More

Went in on a Saturday to look at a 2011 camry I saw on the internet. Descent price and wanted to purchase the vehicle. Took it for a test drive, then headed over to the finance dept and the total cost of the internet. Descent price and wanted to purchase the vehicle. Took it for a test drive, then headed over to the finance dept and the total cost of the vehicle jumped up $3,000. This was because Marcus(financing guy) put a $2500 extended warranty and a gap premium that I did not ask for . Did not even explain to me or give me an option if I wanted those. That is what started it. Then Ricky said they were going to buff out the car, waited 2 hrs, and came back to me and told the guy who does the buffing wasn't there. A whole 2 hrs? really?I told Ricky I did not want the car and I wanted to return it and he said I couldn't. I then emailed the GM and informed me the deal wasn't final and I could go ahead and get my trade in back. Overall this experienced sucked and is somewhat true what they say about car dealerships. They really are trying to get their moneys' worth. More

Mr. Phillip was great, they need more people like him in dealerships. Very nice and he got my husband and I just what we wanted.. Very Happy dealerships. Very nice and he got my husband and I just what we wanted.. Very Happy More

Never felt like I was being SOLD a truck, he let me make the decision and helped me get to were I needed to be from there. the decision and helped me get to were I needed to be from there. More

I was in the market for a used truck and had found several on the internet that I was interested in. Don McGill was my first and last stop. Robb Snowbarger met me and showed me the vehicle, followed several on the internet that I was interested in. Don McGill was my first and last stop. Robb Snowbarger met me and showed me the vehicle, followed by a test drive. The vehicle was prepped well and drove well. Robb made the closing quite painless and did his best to get me into finance in a reasonable time. Even finance was quick and efficient. Having bought a number of cars over the years I have to say that Don McGill provided one of the best all around experiences. Friendly, no pressure, great deal! More