Don McGill Toyota of Katy

This service department is outstanding! We purchased two vehicles there in the last three years. We have only needed to return for routine service,and every time they are quick and efficient, going out to vehicles there in the last three years. We have only needed to return for routine service,and every time they are quick and efficient, going out to their way to serve you. One time Joe even came over to the wait area to let me know my car was ready before the cashier called my number to let me know my car was ready. It would have been only another couple of minutes, but wow - that is service!!! This last time I had a couple of questions to ask about pricing on the spoiler I damaged, but he made sure that my car was first put in the queue for the oil change and inspection before answering so that I would have a minimal wait. I love this place!! They value my time. More

My expirience at your service departament are always great your service man John Moore takes very good care of the needs of our cars he is very friendly and makes you feel he trully cares for his work. great your service man John Moore takes very good care of the needs of our cars he is very friendly and makes you feel he trully cares for his work. More

Service I received during my visit to Don McGill was outstanding! Eddie Marlow was very helpful, friendly and knowledgeable. Will definitely be recommending Don McGill Toyota of Katy. outstanding! Eddie Marlow was very helpful, friendly and knowledgeable. Will definitely be recommending Don McGill Toyota of Katy. More

My salesman was very determinded to get me financed for my truck. This man worked his tail off for us. Thanks. I love my new Tundra my truck. This man worked his tail off for us. Thanks. I love my new Tundra More

This is my fourth purchase from this dealer. It has always been a simple straight forward transaction. They are always fair and strive to make the customer happy. The service department has always pro always been a simple straight forward transaction. They are always fair and strive to make the customer happy. The service department has always provided friendly quality service. I would recommend this dealer always. I bought a GMC and was happy to get it off my hands with less than 30k miles and fully paid. One reason was the mpg was way below what was stated. The biggest reason was the service department was awful. More

I have been going to this dealership for five years to have our Highlander and Avalon serviced. The dealership has always been great, has provided free loaner cars, and even complimentary breakfasts. Co have our Highlander and Avalon serviced. The dealership has always been great, has provided free loaner cars, and even complimentary breakfasts. Couldn't ask for better service More

Bought a 2007 Toyota Sequoia. Great vehicle but turned out to be stolen. Had to surrender it. Don McGill has done nothing about it leaving me to hold all of the financial responsibility and fall out. Has out to be stolen. Had to surrender it. Don McGill has done nothing about it leaving me to hold all of the financial responsibility and fall out. Has been going for 9 months and it still not over. We had the DPS show up at our house to surrender the vehicle. We have had to retain an attorney. Don McGill said that they would swap out our vehicle or buy us out of the vehicle (either ever happened). They gave us a piece of junk loaner and then took it back once we got tired of waiting and filed sued against them. We had to rent a vehicle out of our pocket from then on as well as continue to pay the payment on the now impounded vehicle. We had to continue insuring the impounded vehicle as well as pay the towing and $20/day for the impound storage. Don McGill of Katy has done nothing to resolve this situation theyrefuse to take responsibility for the vehicle the situation or the financial situation and strain it has put on me and my family. I will never do business with Don McGill again and I advise you to do the same. Customer service is not even in the book. More

After recently totaling my 2008 Charger, I was in a time constraint to obtain a new vehicle. Check out Honda in Spring Branch & the Sales Manager was kind of a @#$%. After lunch checked out this dealer on constraint to obtain a new vehicle. Check out Honda in Spring Branch & the Sales Manager was kind of a @#$%. After lunch checked out this dealer on a whim, since it was close to home. Don was not pushy and really catered to what my needs were and what I wanted. Stayed within the budget I had in mind. I was in my new 2011 Camry in less than 3.5 hours. He is a jewel to work with and this dealer should value him! More

Our experience was great! Donald Guillory was the first car salesman that didn't try to push us to buy a car on our first day to actually start looking. He was very knowlegable and answered every question car salesman that didn't try to push us to buy a car on our first day to actually start looking. He was very knowlegable and answered every question that we had for him. He definitely has given us a reason to want to continue to do business with Don McGill Toyota of Katy in the near future. More

They violate the consumer predatory law in Texas bad with there lies and deception., the kept me down there all day for 2 days and than had me to come back only to lie again, I would not recommend this deale there lies and deception., the kept me down there all day for 2 days and than had me to come back only to lie again, I would not recommend this dealer ship to anyone. The just of this is we made a deal on one car and they told me I had to come up with more money, so I came up with more than they aske for and then they said I change my mind because I will lose 300.00 on this deal and the manager is not going to sign off but I got this other car you can have right now I thought that was just not right. More