Don McGill Toyota of Katy

Phillip was very helpful and understanding of my needs and made buying a car a simple transaction, I will be back to see him if I need to make another purchase. and made buying a car a simple transaction, I will be back to see him if I need to make another purchase. More

Using Don McGill Toyota of Katy dealership since 2003. Using Don McGill Toyota of Katy dealership since 2003. Very pleased with the services. Bought few cars through same salesperson. The dealer always Using Don McGill Toyota of Katy dealership since 2003. Very pleased with the services. Bought few cars through same salesperson. The dealer always honor their promises treated me with respect and dignity. Great service! More

It's a nice dealer, lots of collections, price was very good. I would go again and recommend my friends. They helped me a lot to choose the right & correct car. good. I would go again and recommend my friends. They helped me a lot to choose the right & correct car. More

I came into the dealership with my father looking to buy a used car. I was shopping for a point A to B car because I didn't think my current credit situation would allow me anything more. Then I met Phillip a used car. I was shopping for a point A to B car because I didn't think my current credit situation would allow me anything more. Then I met Phillip, he had excellent customer skills and he was very encouraging. Instead of that A to B car I would have settled for, Mr. Caffey got me into a car I really love. Mr. Phillip Caffey YOUR THE BEST!!!! More

This is a very good dealer, they help me very well with my trade in car. I was looking around at other dealers and this is the best of all of them. The people that I worked with are very friendly and very my trade in car. I was looking around at other dealers and this is the best of all of them. The people that I worked with are very friendly and very honest and very clear with everything, no lies, no hidden terms. Next time I buy a vehicle, it will go through this dealer. More

We were very pleased with this dealer. Robbie Vetter, our salesman, was extremely helpful. We are now the happy owners of a used Toyota Prius. Thanks Don McGill and Robbie! salesman, was extremely helpful. We are now the happy owners of a used Toyota Prius. Thanks Don McGill and Robbie! More

Phillip was an very helpful sales person. He wanted to understand what our needs were and then try to match those needs to what we were looking for. Originally we were looking at a Camry XLE but after le understand what our needs were and then try to match those needs to what we were looking for. Originally we were looking at a Camry XLE but after learning about our needs he recommended a Camry SE which saved us thousands of dollars. Additionally he took the time to walk us through everything that the car did and provided us what the differences were between the Camry and the other cars we were looking at (Accord, Ford, etc.) More

My wife and I recently went to Don McGill Toyota in Katy looking to trade in two vehicles and buy one new Highlander and a used Corolla. My wife and I are very experienced car buyers and have a very low to looking to trade in two vehicles and buy one new Highlander and a used Corolla. My wife and I are very experienced car buyers and have a very low tolerance with anyone who plays games. This purchase was going to be our second experience with this dealer. We came back to Don Mcgill because of our first buying experience with them and the maintenance service we've received had been very good. We met Ricky Barake (our sales rep) at the show room and from the very start he was cordial, considerate, and to the point. We explained what we were looking for and immediately he started to work with us in finding a viable solution and developing the deal. Ricky was forthcoming with information and we were able to have very professional discussions concerning what each party was going to be able to do. Ricky navigated us through negotiating process efficiently and effectiviely. As we negoitated the deal, we were always treated with respect from Don McGill's sales managment. I sincerely believe we reached a fair deal for both parties. What has really impressed me, was the service quality we received after we had reach the trade in and puchase agreement. Al in the Finance office who handled the sale purchase, warrenty, and title paperwork. Lincoln in the Parts department. The body shop individuals that preped the used Corolla. The individuals who did the final prep for both vehicles. Ricky, who was always there working in the background to make sure everything was meeting his and our expectations. And finially, Don McGill's management who actually went beyond my expectations, to meet their own expectations. Their actions have set themselves above any dealership I've ever dealt with in my 30 years of car ownership. More

Mr. Fedigan was fast, friendly, and accurate with helping me service our 2012 Camry. Our time is valuable and we apreciate him respecting it. Thank you! me service our 2012 Camry. Our time is valuable and we apreciate him respecting it. Thank you! More

I'm ecstatic to have been referred to Robb Snowbarger at Don McGill Toyota of Katy by several friends! I called Robb in advance to introduce myself and discuss my needs; Robb was extremely courteous, profes Don McGill Toyota of Katy by several friends! I called Robb in advance to introduce myself and discuss my needs; Robb was extremely courteous, professional and knowledgeable on the telephone. I felt no pressure to do so but I scheduled a convenient appointment for a later date. Before my appointment (a week or so later) I called Robb several times asking questions, and Robb answered them immediately and courteously with as much detail as I requested, and invited me to call anytime with questions. When I arrived for my appointment, Robb was promptly waiting and we discussed several vehicles and my numerous questions, which Robb again answered quickly, accurately and professionally. I never felt any pressure to purchase a vehicle or make a decision during any of our encounters. I narrowed my choices to two vehicles, we discussed the pros and cons of each based on my needs, and I initially planned to test drive both Toyota vehicles. My first choice was the 2012 Highlander, and Robb showed me several models and explained options available in each. Once I settled on the Limited model, Robb secured the keys and showed me the equipment and demonstrated how each item worked to my complete satisfaction before I test drove the vehicle. Once I drove the 2012 Highlander Limited, I had no desire to test drive any other and we returned to the dealership. I wanted to trade a previously owned vehicle, so Robb had my trade-in evaluated and we successfully negotiated a final price to my complete satisfaction. Having purchased numerous vehicles over the years through many dealers and sales representatives, I was completely amazed and happy with my choice of Robb Snowbarger and Don McGill Toyota of Katy. I also requested Marcus Shepard to handle the financing and paperwork of my Highlander. Marcus could not have been more professional or courteous, even with my numerous questions. He answered each of them accurately and efficiently, explained my options in detail, and put me completely at ease. I could not have been more fortunate to have Robb and Marcus take care of me, and I felt as though I was one of their family members, even though we had not met previously. When I finished signing everything, I had a complete packet of information, all manuals, a schedule of Toyota recommended services, complete warranty information, a tentative maintenance service appointment along with keys and a full tank of gas. I can't thank Robb and Marcus enough for such honesty, professionalism and courtesy. I have and would recommend them to anyone thinking about purchasing a vehicle. Since my purchase date, I returned to Don McGill Toyota of Katy to pick up my registration and license plates. The service department was exceptional and graciously attached my new license plates quickly and efficiently, without an appointment and with no waiting involved. I can't say enough about the entire staff, and I know I can expect the same excellence and professionalism at future visits. Robb and Marcus are exceptional assets and representatives of Don McGill Toyota of Katy - thanks for a wonderful experience. More