Don McGill Toyota of Katy

Nothing but lies from the phone to the dealership I found the truck I wanted 2 hours from home in Katy at this dealership. I was guided to an online application for pre-approval. Ran my credit and tol I found the truck I wanted 2 hours from home in Katy at this dealership. I was guided to an online application for pre-approval. Ran my credit and told me they had a deal in place and that I was approved. I asked 2 times before making the trip what I needed to bring. "Insurance and proof of income" I asked three times if they would be needing to run more inquiries on my credit and my salesman said "no". I asked the same thing when I arrived at the dealership. I was told it take all of 45 minutes but it ended up taking 8 hours. Shuffled me through 4 different finical reps. Asked me for a co-signer 3 times. I'm pretty sure when I said no the first 2 times they heard me. Ran 12 inquiries on my credit just to give me a deal 120 more a month and 15% higher interest rate than the one promised over the phone the day before that I was supposedly "Approved" for.. Ended up getting the loan from some crappy company that charges you a western fee to pay your truck note. More

Outstanding car purchasing experience !! My car buying experience was very positive due to salesman who helped me purchase another Camry. Adam Garrett was very professional and knowledge abo My car buying experience was very positive due to salesman who helped me purchase another Camry. Adam Garrett was very professional and knowledge about all areas of buying a new car, He found the perfect Camry for me. More

ADAM GARRETT TOYOTA OF KATY PLEASE GO TO TOYOTA OF KATY AND CONTACT ADAM GARRETT. HE'S THE BEST SALESMAN AT THE DEALERSHIP AND PROVIDES CUSTOMERS WITH TOP NOTCH SERVICE. I WAS IN PLEASE GO TO TOYOTA OF KATY AND CONTACT ADAM GARRETT. HE'S THE BEST SALESMAN AT THE DEALERSHIP AND PROVIDES CUSTOMERS WITH TOP NOTCH SERVICE. I WAS IN VERY STICKY SITUATION AND ADAM WAS ABLE TO GET ME OUT OF IT AND INTO A NEW TOYOTA TUNDRA. HIS CONTACT NUMBER IS 713-817-7044. More

Superb car buying experience! I recently purchased a car for my 19y/o son and I must say our sales person Adam Garrett made our car buying experience both easy and affordable! Ada I recently purchased a car for my 19y/o son and I must say our sales person Adam Garrett made our car buying experience both easy and affordable! Adam took the care and time to work with us to find my son Blake the perfect car that was within our budget. The financial manager Tom Nguyen was also very courteous and helpful with finalizing our purchase. If you are looking for an honest, courteous, easy and affordable car buying experience then, go see Adam Garrett at Don McGill Toyota of Katy #713-817-7044!!!! I promise you, you won't regret it! More

Very awesome experience! :) We had a very nice and smooth buying experience. Employees who worked with us were very nice, friendly and vey helpful. Treated us like family. We had a very nice and smooth buying experience. Employees who worked with us were very nice, friendly and vey helpful. Treated us like family. More

Long Distance Purchase I purchased a used Avalon from Toyota of Katy. I live 350 miles away, and I had to do most of my research online and through email. Ayeshah Khan was I purchased a used Avalon from Toyota of Katy. I live 350 miles away, and I had to do most of my research online and through email. Ayeshah Khan was outstanding and very helpful. I was treated with the utmost care. I also met Jim Rodriguez while there purchasing my vehicle. The dealership was a very pleasant palce to be during my purchase. I am very happy with the transaction and especially happy with Ayeshah. Since there is a Toyota dealership in my city, I could have tried to find my vehicle there, but I have never felt welcome at my local Toyota dealership. It was worth the 6 hour one-way drive to deal with Toyota of Katy. I would definitely recommend this dealership to anyone. More

Great Service! Adam Garrett was my salesman. He was very helpful in regards to any questions I had. In addition, the time process to purchase my new car was not len Adam Garrett was my salesman. He was very helpful in regards to any questions I had. In addition, the time process to purchase my new car was not lengthy! More

Really enjoyed our vehicle buying process We just bought a used FJ cruiser from Shelby Allen at this location. Shelby was great - no pressure but very informative and helpful. We had seen th We just bought a used FJ cruiser from Shelby Allen at this location. Shelby was great - no pressure but very informative and helpful. We had seen the vehicle online but were about four hours away. Shelby took additional photos for me and emailed them to me. He was very prompt in answering all the questions that I had. He also worked with me on the price so that when we arrived and saw that the vehicle was as wonderful as it looked to be, we weren't waiting around to haggle over price. We had never bought a used vehicle before and were very nervous about the whole process. It turned out to be a great experience. thanks! More

From the Aburas Family outstanding !! I just bought a 2012 Prius three lift back from Don McGill three months ago, excellent car but I needed more power. So I decided to see if I can trade I just bought a 2012 Prius three lift back from Don McGill three months ago, excellent car but I needed more power. So I decided to see if I can trade it in back. My wife had also just bought a 2013 sequoia from them . Our fears was loosing a lot of money since I had just got the car from them. The Sales person Daroius welcomed us back and took care of us. He advised me in a excellent 2014 Scion tC . Todd the sales manager gave me an outstanding price in the Prius which I barely lost some money in it , not only that but gave us also a steal deal on the 2014 Scion tC. After words we went to Chino the finance manager. He fought again for a great apr rate. I can only summarize my words in one thing the family of Don McGill are people that care about people , they are family and I can trust anyone from that dealership . You are treated world class service period . Thanks again. More

Experience was awesome! We worked with 'AJ' Arojo and Brandon Sine. These guys were great. They really made us feel at home and like we had known each other for years. The We worked with 'AJ' Arojo and Brandon Sine. These guys were great. They really made us feel at home and like we had known each other for years. They really know how to treat customers. They didn't push us at all ... they simply answered all our questions, gave us some great insight, made us a great deal, and we walked out of there with a new car. More