Don McGill Toyota of Katy

Very Disappointed This is my second car buying from them and it was all okay until i realized that i can not trust the finance rep if i am to ever buy another car fr This is my second car buying from them and it was all okay until i realized that i can not trust the finance rep if i am to ever buy another car from there which is very debatable as of right now..Instead of giving me a discount for being a repeat customer and referring two people who bought cars there, he offered me an extra 2 yrs auto package. When i was ready to use the package, apparently no one at Don McGill seem to find it. I am very disappointed and i will not be doing any business or referring any more people to buy from there. More

Chino is great finance manager.we have bought over four cars this past year and he has helped us every time we traded in the car. He fights for his customers to get the best intrest rate possible . Darious cars this past year and he has helped us every time we traded in the car. He fights for his customers to get the best intrest rate possible . Darious the sales man is also outstanding he is great . Delano the sales manager is outstanding always takes good care of us. They are like family to us not like we are dealing with strangers . First class customer service !! More

Needed a recall done I called Friday and I was told if I came in from 7-10 the car would be done by noon. I came in at roughly 8:30 and was told it would not be done by noon. At this point I've already had came in from 7-10 the car would be done by noon. I came in at roughly 8:30 and was told it would not be done by noon. At this point I've already had to pay for a hotel the night before and was told something different each day. Trevor and my salesman set me up in a rental car and took care of us, and it was done well before 5 we also got a car wash. Thankfully our potentially bad weekend was salvaged by these guys and we got everything we needed to get done Saturday done. I told Trevor I will most definitely be back for service. Would recommend these guys. More

Outstanding service from the service manager, Chad Mahaffey, and his assistant, Steven Deathridge. My service problem was handled expeditiously and perfectly. Both gentlemen provided me with truly ou Mahaffey, and his assistant, Steven Deathridge. My service problem was handled expeditiously and perfectly. Both gentlemen provided me with truly outstanding service in every way. I appreciate them for their professionalsim and will definitely recommend this dealership for all concerns , especially their service department. Thanks guys, you did a great job for me ! More

Ahmar was very welcoming and attentive as we discussed what type of car had brought me into the dealership. I explained looking for a fun sport type vehicle even better with a hardtop convertible. Needle what type of car had brought me into the dealership. I explained looking for a fun sport type vehicle even better with a hardtop convertible. Needless to say Ahmar and manager (Delano) discussed and found me a great 2012 Infiniti G 37 Convertible with low miles and a great color combination. I was very happy with my experience and with the dealership overall. I would recommend Don McGill Toyota of Katy for all aspects of service...I have a FJ Cruiser that is regularly service there. While I did not come in for a used car, the used car area this time was the best car fit for my wish list. Top notch employees and I could not have asked for a better salesmen to work with me on this car purchase. More

My husband and I bought a pre-owned Toyota Yaris at Don McGill last month. Jacob was very helpful, straightforward, and made the purchase process easy. Prices were very competitive. I would definitely reco McGill last month. Jacob was very helpful, straightforward, and made the purchase process easy. Prices were very competitive. I would definitely recommend this dealership. More

Its a beutiful, clean, modern, confortable store, the people that i deal with in my recent purchased was very friendly, did a great introduction of the vehicle, low pressure, offer me drinks, snaks, expl people that i deal with in my recent purchased was very friendly, did a great introduction of the vehicle, low pressure, offer me drinks, snaks, explain to me were was the service department, introduce me with the sales managers, general manager , service adviser people; they all together are a friendly great team, i was very confortable doing business at Don McGill Toyota of Katy since the begining to the finance process and the 30 min delivery of my new Rav4. I was recomended from 2 Friends to stop by that store to work a deal, and i will definetely recomend to others to do business there. Thank you Mrs.Veda & Mr. Dio for your great purchase experience. F. Matute More

I bought a new Corolla at DON McGill Katy. The battery dead after a week. They said : " maybe you light up all night." I said :" I won't bother you If I light up all night. I will know the reason." They c dead after a week. They said : " maybe you light up all night." I said :" I won't bother you If I light up all night. I will know the reason." They changed a new battery after two days. Then we had a flat tire in a month without nail and the like. the reason are pump and curve. The dealer said they don't care about tire because there is no warranty for tire. I feel bad. you know a brand new car fixed two time not in a month. I don't want Toyota car since then. More

I would not recommended this dealer for one simple reason, they do not want to do business. They do not lower their vehicle prices a penny and you will never get a vehicle from them if you credit scor reason, they do not want to do business. They do not lower their vehicle prices a penny and you will never get a vehicle from them if you credit score is in the medium level. They trying to entangle to you even if you have a blank check from other bank and you are ready just to sign the check and get the car, simple. Probably this just happen to me but I want to share it. When you request a quote from internet I understand that you will receive a different price and not the same. What is the purpose to put that option online?????? More

I was a little intimidated thinking about buying my first car. I researched what I wanted and landed in the used lot of Don McGill Toyota Katy. And I am so happy I did. Cole made the experience great. He was car. I researched what I wanted and landed in the used lot of Don McGill Toyota Katy. And I am so happy I did. Cole made the experience great. He was very accommodating and helped me out every inch of the way. I left there felling like I got a really great deal and a really awesome car. I test drove and bought in the same day without feeling pressured or hassled. Overall, I am more than happy with the outcome. I bought my first car, and I couldn't be more grateful to have had a wonderful experience. More