Don McGill Toyota of Katy

Horrible Service - False advertising - High Pressure financing - Overpriced warranty and other insurance plans (scams in my opinion). Would not recommend dealing with this place. Regret the purchase. Wi financing - Overpriced warranty and other insurance plans (scams in my opinion). Would not recommend dealing with this place. Regret the purchase. Will be filing a better business bureau complaint. More

The quality of customer service I received at Don McGill Toyota of Katy was far beyond the already positive reviews I read prior to going. Upon arriving we were greeted by Cornelius Jones who took the time Toyota of Katy was far beyond the already positive reviews I read prior to going. Upon arriving we were greeted by Cornelius Jones who took the time to ask specifically what we were looking for and any features or important ideas we wanted in a vehicle. Cornelius took the time to research and find out exactly what he could do and work out for us. Not once during the process did I feel left out of the loop or disadvantaged, he walked us through each detail and explained any question we had. From the first meet and greet until he passed the keys onto us, he truly did indeed go over and beyond to make the sales experience an enjoyable and uncomplicated process, I am very grateful for the positive experience. Moving into the finance and paperwork part Alvaro was extrememly patient and knowledgeble. He took the time to explain each paper, each section, and each process. He went over our options and let us decide from there what we wanted and any details. We had already received a great deal of customer service and after meeting with Alvaro for the final process it was extended from there. I would truly recommend this dealership to anyone who is in the market for a Toyota. There are many sides to customer service, especially when it extends past just making a sale. Thank you to the wonderful staff at Don McGill for a great car buying experience! More

Yuriy was very helpful. This was my first time buying a car and he gave me the best deal possible. I was very impressed with his professional behavior. He wasn't pushy like other salesmen I came in conta car and he gave me the best deal possible. I was very impressed with his professional behavior. He wasn't pushy like other salesmen I came in contact with during this experience. More

Great place great people, I drove all the way from IN. for my truck thankful that i had a good time. Phillip was great. (Although he is a Bears fan:) LOL. for my truck thankful that i had a good time. Phillip was great. (Although he is a Bears fan:) LOL. More

Ricky was able to answer all our questions and we felt very comfortable at all times. We were never pressured and are happy with our purchase experience very comfortable at all times. We were never pressured and are happy with our purchase experience More

This was by far the easiest buying experience of my life. I did most of this transaction online. when I finally went to the dealership I was in and out with my new Tundra in one hour. Robb and Marcus mad I did most of this transaction online. when I finally went to the dealership I was in and out with my new Tundra in one hour. Robb and Marcus made this a great buying experience! Oh and i love my new truck! More

I went back after I bought my Tundra and bought my daughter an '07 Camary. Again - super easy buying experience. Robb and Marcus were tremendous! My daughter was so happy she couldn't see straight! daughter an '07 Camary. Again - super easy buying experience. Robb and Marcus were tremendous! My daughter was so happy she couldn't see straight! Thanks again guys! Gave me a good deal on my '01 Tahoe with 200k miles on it, and a great deal on the Camary. Go see these guys before you buy anywhere else!! More

Buck was great answering all the questions we had and proved to be very knowledgeable with the specific car we were interested in. Highlighted all important features to me and my wife. We were with our t proved to be very knowledgeable with the specific car we were interested in. Highlighted all important features to me and my wife. We were with our two small kids (2 and 5 yrs old) and was very kind at all times and patient. He accelerated the signature/check out process as we requested. A very good experience in general. After visiting several agencies I can say that Buck was completely different experience and a pleasure to deal with! More

My experiance here was by far the best of any dealer ship ever! Rob and Marcus were the best most profesional guys ever, Rob worked very hard at helping me find the best vehical for me and my family on our b ever! Rob and Marcus were the best most profesional guys ever, Rob worked very hard at helping me find the best vehical for me and my family on our budget, No one was pushy or trying to sell me more than I could afford. Marcus was awesome with finding me financing and makeing sure I did not leave till I was 100% good with everything. I would highly recomend this dealership and if you are looking for a used vehical, Find Rob Snowbarger!!! More

I went to another dealership and I had problems and wasnt happy. My friend referred me to phillip and he helped me right away with a great attitude, customer service and I was very satisfied. I would definat happy. My friend referred me to phillip and he helped me right away with a great attitude, customer service and I was very satisfied. I would definately recommend him to anyone. :) More