Don McGill Toyota of Katy

Bought a certified used vehicle from Buck, and found him very helpful and reasonable without being too pushy. Got a good price and have been very satisfied with the performance of the vehicle (got it severa very helpful and reasonable without being too pushy. Got a good price and have been very satisfied with the performance of the vehicle (got it several months ago now). I have bought new vehicles in the past, and have spent a lot of time shopping around and talking to salespeople, and I would highly recommend Buck and the Don McGill dealership. More

Buyer Beware!!! I bought a 2010 camry with 19,000 miles on it 8 months ago, and I have had to take it in 3 times. The first time was an oil change, second a tire rotation and of course wanting to take care on it 8 months ago, and I have had to take it in 3 times. The first time was an oil change, second a tire rotation and of course wanting to take care of my vehicle I didnt mind but the last time I took it in last week for a $40 oil change, I ending up paying $380!!!!!!!! I bought a camry because I heard they last forever, well I'm sure they do if you have to continuously put money into them. I am a single mother who simply just cannot afford to shell out a few hundred dollars especially when it was more than 7x what I thought it would be, really the car is as 2010 how much could it possibly need. I was told at the dealership that I needed to pay for this maintenance package to upkeep my car and being a woman, I am afraid of my car breaking down, after all it is extremely dangerous on the Houston freeways. Anyways here it is a week later, the car is worse than when I brought it in. Once the car reaches 60 mph the whole front end starts shaking, it pulls to the right, there is a clip missing from the back seat so I can't put my son back there, the cd has never worked and you would think after paying so much money they could have atleast ran my car through a $5 car wash. I have had to borrow my moms car to drive to work because the front end shaking is scary so now what am I to do-deal with it evidently. More

My quality of life depended on buying a car when I did this weekend, and they knew this. There was a 2011 Ford Fiesta that was already at a low price and listed at value and they still swung the price a l this weekend, and they knew this. There was a 2011 Ford Fiesta that was already at a low price and listed at value and they still swung the price a little lower so that I could manage it and take the car I absolutely wanted with all my heart home. This was the first car I had bought for myself, and rather than Donald saying no you can't afford that car here let me show you something older and less desirable they worked with me to get the Fiesta. Then on top of that the dealership was able to offer me better financing than the third party loan I had come into the dealership approved for with many more benefits than the nothing extra my pre-approved loan came with for about the same monthly payment. I had been to other dealerships in the area before, and I am very sore that I did not go to Don Mcgill Toyota of Katy sooner. I was in an out fairly quick, everyone we spoke with was fantastic at what they did, and they made me so happy I literally cried in the dealership. More

I was rear-ended and chose this dealership (close to my job). I stumbled upon problems with the other person's insurance and/or rental car agent not doing their job correctly (neither one claims accountab job). I stumbled upon problems with the other person's insurance and/or rental car agent not doing their job correctly (neither one claims accountability), putting me in a tremendous bind and controversial situation taking time from my new job! When I called this Director Michael Schwenn to see if he could help, for I was in tears over the injustice, he was such a warm and caring individual that stepped in to assist in resolving the matter, treating me so well that I thought I was back in the 70s where customer service was top notch! It was a refreshing feeling to find a company that cared for my customer satisfaction. He went out of his way to treat me with respect, service and in such a professional manner, that all dealerships should run their operations like this! Thank You Mike and Don McGill for the extra mile that was taken and for caring about me and my vehicle problems. I would recommend this Collision Center to Mike anytime! More

Had been shopping for a pre-owned Camry for the last few months and found a Certified used Camry at Don McGill of Katy with fewer miles than any of the dealers in town and for a very competitive price. Sale months and found a Certified used Camry at Don McGill of Katy with fewer miles than any of the dealers in town and for a very competitive price. Sales staff are friendly as well. This is the place to buy a Certified used Toyota as they have a wide selection to choose from. More

I found the overall experience very satisfying. As a customer I'm always looking for the best $ deal, but in reason I was OK with the price. But mostly starting and ending with Jacob Vailiaveettil [sal customer I'm always looking for the best $ deal, but in reason I was OK with the price. But mostly starting and ending with Jacob Vailiaveettil [sales representative] I was very pleased with his attentiveness, his respect for our time, and overall his concern for ultimate customer experience. I will soon need another vehicle and I expect to go right back to him if I'm looking for a Toyota. Clearly, Jacob Vailiaveettil understands the importance of customer service. I also felt the process with Vada Caccamo [finance manager] was easy compared to past experiences we've had with other dealerships. I was pleased that Ms. Caccamo seemd to respect us as the customer and she was very prepared and answered any questions we had. I was also introduced to the sales manager in the process which was a good way to close the overall transaction. Don McGill Toyota of Katy was impressive on this transaction for my wife and myself. More

My husband and I went to DonMcGill Toyota of Katy and purchased a Camry from Cornelius CJ Jones. He was very helpful and courteous and provided exceptional customer service. My husband and I have told se purchased a Camry from Cornelius CJ Jones. He was very helpful and courteous and provided exceptional customer service. My husband and I have told several of our friends about CJ and how he helped us find the right car! Thanks! More

they were very nice and work with our budget (they stay very late; 10:30pm just to help us), we found what we were looking for with their help, im definitely recomend Randy and Al for the great customer se very late; 10:30pm just to help us), we found what we were looking for with their help, im definitely recomend Randy and Al for the great customer service and Don mcgill for the good prices and deals. More

We got great service from Randy and it is a great truck! They accomodated some requests I had for the configuratiuon fo the vehicle that made all the difference. They accomodated some requests I had for the configuratiuon fo the vehicle that made all the difference. More

Buying a used car using the website and then the salesperson's assistance was efficient and stree-free. This is the fourth vehicle I have purchased from Toyota and the second from Don McGill. Thank salesperson's assistance was efficient and stree-free. This is the fourth vehicle I have purchased from Toyota and the second from Don McGill. Thanks Randy. More