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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,024 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,024 reviews

June 23, 2024

Excellent work. Keep it up. Good customer service. Was able to complete the process within the said time. More

by shreekanthsrinivasan
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Recommend Dealer
Yes
Employees Worked With
na
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Jul 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 22, 2024

The best in Houston. Efficiency and cordiality are the hallmarks of this dealership. Very well trained staff More

by Marcelo.athu
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hernan Porras
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Jul 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 22, 2024

Alex, who helped me was fantastic. He got everything that I needed, dine in great time. More

by CC
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Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review rating CC.

June 21, 2024

Melvin provided great customer service. No complaints. I wouldn't get my car service anywhere else. More

by lysamah
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Melvin Torres
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Jul 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 20, 2024

Yes Omar Osegueda was really a tremendous help for me this morning. He was waiting for my arrival early at 7:30 a.m. and took care of my car situation immediately. He let me know throughout the day on More

by Mtrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar osegueda
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Jun 20, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 18, 2024

I have been having trouble for a while now with my lift gate not opening correctly. Jessica was very knowledgeable and assured me that they would reset it to factory settings. I did not have to wait long f More

by Mikew19011
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jessica Shed
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Jun 18, 2024 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy!

June 18, 2024

Always have had good service and reasonable wait time. Very busy service department due to many routine maintenance customers. In my experience, I’ve always had Very nice, helpful and patient service sta More

by Bert
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Evan Kalsi
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Jun 18, 2024 -

Don McGill Toyota of Katy responded

Bert, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 18, 2024

Had headlight covers cleaned, great job. Took a while together with regular maintenance. Only complaint is A/C in waiting area too cold 🥶 More

by kn_booth
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alex, Miller
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Jun 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 17, 2024

The service provided was done in a very timely fashion. I was updated to status of my vehicle regularly. More

by kkirkpatrick76
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
KSea
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Jun 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

June 17, 2024

Service was fast and courteous, car service was done as promised and I was fully explained what the service was about More

by cartrujillo24
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gennis
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Jun 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

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