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Don McGill Toyota of Katy

Katy, TX

4.9
2,192 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,192 reviews

October 01, 2018

Pleasant and rewarding The wakeman and Staff were courteous and professional. They were knowledge and shared alot information in order for me to make a suitable choice of ca More

by Buddy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PHILLIPE Chan
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

October 01, 2018

Underwhelming Most unprofessional car salesman . Didn’t sell me the car, uneducated about the car and quite rude throughout the transaction. Was clearly in a very f More

by na0Xtina911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch
Oct 01, 2018 -

Don McGill Toyota of Katy responded

We apologize for your negative experience. At Don McGill Toyota of Katy we are committed to fair, honest pricing. We greatly value our customers and truly appreciate the time they spend to share their opinions.

October 01, 2018

Excellent experience Everyone was very helpful, knew the product well that they we selling, no pressure. Was the best experience purchasing a new vehicle I have had More

by Brad M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Athilat, Rich Gregory
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

October 01, 2018

Great experience! I had my 2019 Corolla for a week and very impressed. The inside was designed with good taste and style. It really a fun car to drive. More

by MICHAELDO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Haddad
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

September 30, 2018

New vehicle Good salesman. Great experience. Quick paperwork. Many choices of vehicle types and trim packages. Salesman helped to set up the features of the ca More

by dladaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinh Tran
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. Come back and see us!

September 30, 2018

New car Good customer service. Sales team helped me choose the car I wanted. Sis worked with me on the finance deal, Chris Fernandez did an amazing job and wa More

by iansnicolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fernandez, Sia and new sales guy that joined you from Washington DC
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We will be sure to pass along your kind words to Chris!

September 30, 2018

Mixed review Financial person was a crook (Andrew), liar, and dishonest Salesperson Javier was excellent, professional, honest and friendly. I would recommend him More

by masidani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier was excellent
Oct 01, 2018 -

Don McGill Toyota of Katy responded

We are disappointed to hear about your experience in the finance department. We are happy to hear that Javier was able to assist you.

September 30, 2018

Carlos really hit a homerun. A real pro..gave me a good deal Really honest group of guys. Great service ..carlos did really a great job.finace department really went the extra mile to get me a great deal..i boug More

by J-smooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos salguero
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

September 29, 2018

Thomas Flores Treated Us Like Royalty We bought a new Camry which we have found to drive very well. We also arranged to have leather seating added with the dealership. While I can't s More

by MILLER6039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Beteta, Thomas Flores
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

September 29, 2018

Good negotiation, bad finance process Our salesman was great and we liked the process of buying but once everything was ready to go, it took 2 hours to get out of there. Extremely rediculo More

by MMOORE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Oct 03, 2018 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

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