Don McGill Toyota of Katy

Great Deals Great customer service as well seller followed up after the purchase to see if everything was fine with the vehicle I felt at home at the dealer. Great customer service as well seller followed up after the purchase to see if everything was fine with the vehicle I felt at home at the dealer. More

Bad taste starting off High pressure and lies in sales presentation. Confronted sales person he admitted lie but blamed dealership. Nothing done. No trust going forward. High pressure and lies in sales presentation. Confronted sales person he admitted lie but blamed dealership. Nothing done. No trust going forward. Picked up new car with no help with features except how to start. Not a class organization. More

Bad Experience For me it was a very bad experience, the negotiation time was more than 7 hours, I understand that sales strategies are used, but I will never underst For me it was a very bad experience, the negotiation time was more than 7 hours, I understand that sales strategies are used, but I will never understand why to lie to a client. The seller told me that they did not have the vehicle in the color that I wanted, but I found the car in the color that I wanted when I was walking around the dealer parking. I asked for a Spanish speaking salesman who gave me a price after studying my credit, when I was with the financier (who did not speak Spanish) the interest rate went up. I felt deceived, lack sincerity and respect for the client, money is a resource that we all want to earn and care for, but lying and abuse are not the way. Finally, I bought the vehicle because I did not give up the hours invested and because it is a necessity for my family, but the experience was very bad. More

Great Experience Vinh and Don really helped me find just the right car for me and did a great job getting the payments to an affordable place. Even helped with my car Vinh and Don really helped me find just the right car for me and did a great job getting the payments to an affordable place. Even helped with my car insurance as well. Now paying less than what I was paying before. Over all was a great experience !!! More

Great!!! A good experience , the seller very nice person and friendly, helped me to find the Best option and this was the rav4 100 % recommended thanks A good experience , the seller very nice person and friendly, helped me to find the Best option and this was the rav4 100 % recommended thanks More

Very good Trevor Baird and Don Pollard were very helpful and efficient. Trevor followed me with my new truck to my home to save me a separate during rush hour Trevor Baird and Don Pollard were very helpful and efficient. Trevor followed me with my new truck to my home to save me a separate during rush hour More

Car services Mike and Alex did a wonderful job taking care of all my cars. They took all notes about all my concerns and treated me really good! Thanks guys Mike and Alex did a wonderful job taking care of all my cars. They took all notes about all my concerns and treated me really good! Thanks guys More

Great customer service Did not give up finding the right car for . Terence worked with my budget I was willing to pay. They found me a good rate Did not give up finding the right car for . Terence worked with my budget I was willing to pay. They found me a good rate More

Very smooth process! The process was very smooth, I had no issues with pricing or finance. Sales and Finance were very engaging and knowledgeable. I would refer and do bus The process was very smooth, I had no issues with pricing or finance. Sales and Finance were very engaging and knowledgeable. I would refer and do business with this dealership again! More

Great Experience Vinh and Don Reilly helped me find just the right one that was right for me. They even helped lower my car insurance so now I'm paying less than I was Vinh and Don Reilly helped me find just the right one that was right for me. They even helped lower my car insurance so now I'm paying less than I was before. Inst all great Experience. More