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Don McGill Toyota of Katy

Katy, TX

4.9
2,024 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,024 reviews

August 15, 2024

The service manager adviser K Sea was very helpful and provided me with excellent customer service. More

by RenMm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
k Sea Picott
August 14, 2024

Great , timely, satisfactory service. Meets needs of customers. Never fails to disappoint. Very happy with them More

by nonsiedee
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can't remember
August 14, 2024

Paul my advisor was exceptional. He made my experience memorable. Gave a royalty treatment . Took all the bad feelings I had with Toyota of Katy More

by Ann Imafidon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul
August 13, 2024

The visit was outstanding, but the store needs to improve on their waiting time,because spending over 3 hours on servicing is outrageous. More

by Wale.ajanaku
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ksea/ Amhed
August 12, 2024

I had a service appointment this morning and I had a great experience. Carter; the service advisor was excellent. He was personable and explained all the service needs and reviewed the service histor More

by hectoralisa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carter
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 12, 2024

There are a few things that are important to me when I go to the dealership. 1) I'm able to get in and out 2) the service requested is done correctly 3) I don't feel pressured to add additional services. A c More

by Dajanek1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 10, 2024

Kristen Lee has helped me before, and I was glad she was able to help me again. She is very professional and nice. She advices me really well with what is needed and prices. I know exactly what to expect More

by JudyC33693
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristen Lee
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 10, 2024

Carlos Mendes is always very professional yet at the same time personal that equals excellence!!! man deserves a raise or promotion!!! More

by maosy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos Mendes
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 10, 2024

Customer service was super great 👍 The person who helped me out is very kind , helpful and polite. More

by lunarena222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mdoungou 3740
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 09, 2024

This experience was the best I have ever had in buying a vehicle and I have dealt with many different dealerships. The salesman that made my experience so amazing was Zeb Poindexter. He didn't descend in More

by Gigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeb Poindexter, Ahmad Taylor
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

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