Don McGill Toyota of Katy

Great Experience! I was looking for an used vehicle to replace my totaled car and after pre-qualifying mi car loan, I showed up at Don McGuill Toyota of Katy and receiv I was looking for an used vehicle to replace my totaled car and after pre-qualifying mi car loan, I showed up at Don McGuill Toyota of Katy and received the advise of the entire staff, specially Mr. Leo Rodríguez that walked me to the process and advised me in models, years, etc. I tried three cars and finally chose the one I purchased and frankly, that was a spotless experience, I kept my budget, got an excellent unit and later my experience with Raoul, finance manager was extremely rewarding. Thanks Don MacGill guys. More

Paid cash for used car I bought a car with cash and I really didn’t think the negotiating and flexibility was there. The car was marked well above others in the area with sa I bought a car with cash and I really didn’t think the negotiating and flexibility was there. The car was marked well above others in the area with same trim. The manager came out and was willing to take $400 off but really didn’t offer anything else. He was also abrupt about it and I really didn’t feel like he wanted to earn my business. I felt like I was a number to him and he was like sorry we can’t do anything and pretty much walked off. Thank God the sales person contacted another manger that night and was able to somehow find another $600 to discount it to get it down to market price and we made the purchase. I need to buy another car this fall and not sure I would go to same dealership More

These guys go above and beyond to accommodate the buyer! Was a great pleasure to purchase a new car here. Sales, finance and management here are top notch! Would not hesitate to buy here again. I am already Was a great pleasure to purchase a new car here. Sales, finance and management here are top notch! Would not hesitate to buy here again. I am already looking forward to my next purchase here, these guys make it fun. More

Toyota RAV4 Good service with reasonable price. Toyota design is little behind the latest application of technologies, cool seat and smart phone coonection optio Good service with reasonable price. Toyota design is little behind the latest application of technologies, cool seat and smart phone coonection options shall be added as standard designs. More

Good car buying experience Very flexible and pleasant car buying experience with no undue pressure . Jacob was a good coach along the way when I was confused with options and tr Very flexible and pleasant car buying experience with no undue pressure . Jacob was a good coach along the way when I was confused with options and trims. More

Had great service I am very pleased with my purchase and Ed was super like always thos is my third purchase from him and he has been helping my family for over 20 years I am very pleased with my purchase and Ed was super like always thos is my third purchase from him and he has been helping my family for over 20 years More

Exemplary service! I suggested my son purchase his car from there since my husband and got our vehicles from there and received great service. He met with Shelby and was I suggested my son purchase his car from there since my husband and got our vehicles from there and received great service. He met with Shelby and was able to leave with his new car. Service was great from the salesman to the finance person! Both were very professional. We are DM customers for life! Thank you DM! More

Excellent My wife and I have been coming here for about 12 years or more and have always been treated with respect. Salesman Paul Robey was the best! My wife and I have been coming here for about 12 years or more and have always been treated with respect. Salesman Paul Robey was the best! More

Great experience!!I I went lookin to trade in my car , my dealer Jose Urueta recommended me a Toyota Corolla , he took his time showing me the different models and colors I went lookin to trade in my car , my dealer Jose Urueta recommended me a Toyota Corolla , he took his time showing me the different models and colors. He went into details about the models and different features each has. He made my decision process really easy and effortless. I would really recommend him to anyone who is looking to buy a car . More

Deceptive and bad faith The agreed upon amount was changed and did not disclose it. When I started to ask questions they took off the service charges but still changed the ag The agreed upon amount was changed and did not disclose it. When I started to ask questions they took off the service charges but still changed the agreed amount and now I am saddled with a $1000 more than was agreed and also pay higher monthly payments because they refuse to redo the financing with the right amount. More