Don McGill Toyota of Katy

Henry was great He needs a raise or promotion or both. Personable and influential. I’d come back just for that! Personable and influential. I’d come back just for that! More

I was helped by Richard Hernandez, assistant service manager and he went beyond of support and quality. He was clear about my waiting time and managed to provide support on my windshield spray hose obst manager and he went beyond of support and quality. He was clear about my waiting time and managed to provide support on my windshield spray hose obstruction. More

Great experience from the beggining to the end. Amazing staff and pleasant atmosphere made my stay comfortable. Amazing staff and pleasant atmosphere made my stay comfortable. More

Toyota of Katy maintenance department consistently provided exceptional care for my car!! Timely service, attention to detail, and professional staff made my experience truly satisfying. Efficiency a provided exceptional care for my car!! Timely service, attention to detail, and professional staff made my experience truly satisfying. Efficiency and punctuality are hallmarks of Toyota. Highly recommended!! More

I want to extend my highest praise to Kristen for her exceptional service today. She is one of the best service advisors at Toyota of Katy. She promptly addressed my concerns and ensured my vehicle wa exceptional service today. She is one of the best service advisors at Toyota of Katy. She promptly addressed my concerns and ensured my vehicle was well taken care of. Unfortunately, my wheel lock key was damaged, requiring a trip to Discount Tire Co. for a replacement. Thankfully, I didn’t have to pay for it, though Kristen kindly offered to reimburse me for the broken key. They usually only sell the wheel lock key as a set, so this can be quite expensive for the customer! I would recommend reminding any service manager to remind the technician to take care when utilizing wheel lock keys as they can be easily damaged. Overall, I’m extremely pleased with Kristen’s outstanding customer service and will continue to bring my vehicle to Toyota Katy for maintenance. If Kristen is not available, I highly recommend Jessica or Will as service advisors! More

Always a pleased with the service department! Michael took care of my vehicle today and everything was fixed in a timely manner. Michael took care of my vehicle today and everything was fixed in a timely manner. More

Amazieng service fast and freindly ready to help and he even show me the carfax that i had know idea bout it being in a major wreck before i bought it even show me the carfax that i had know idea bout it being in a major wreck before i bought it More

Daniel was very nice, and my car was taken in right on time. Daniel explained all the things I needed for my car to run well. time. Daniel explained all the things I needed for my car to run well. More

Buena comunicación con E personal y siempre atentos a cualquier detalle del servicio Elena P. Rápido atención y especial lugar para ir a hacer el service ahí cualquier detalle del servicio Elena P. Rápido atención y especial lugar para ir a hacer el service ahí More

Steve Cantu made my check-in and checkout easy, answering all my questions. Many thanks. all my questions. Many thanks. More