Don McGill Toyota
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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No complaints Very pleasurable; no pressure and cordial each step of the way. Salesman Edward really went to bat for me and got us an eye poping price. Have purcha Very pleasurable; no pressure and cordial each step of the way. Salesman Edward really went to bat for me and got us an eye poping price. Have purchased three vehicles here iver the years and each time it's been a winner. More
Dealer Thank you for a great service and thanks for everything. Your dearlers are amazing. They made it very easy for me to make my purchase Thank you for a great service and thanks for everything. Your dearlers are amazing. They made it very easy for me to make my purchase More
Great Service Very polite and helpful. Never pushy and made shopping for a new car easy. Sales person was able to help us find exactly what we wanted. Very polite and helpful. Never pushy and made shopping for a new car easy. Sales person was able to help us find exactly what we wanted. More
Car purchase During the negotiation process with the sales person we were always presented with 0% for 60 months and it was not until we were in financing after ne During the negotiation process with the sales person we were always presented with 0% for 60 months and it was not until we were in financing after negotiation of price and trade in; we were told it is 0.9% from 60 months, which resulted in me paying 750 dollars more than I wanted to pay for the car. I would have backed out of the deal then, however I had already signed over my title for the trade in. I would have also negotiated less for the car. And when I asked what they were going to do about the mistake, they did nothing. I didn’t receive a apology for the mistake. The negotiation was extremely painful, the sales person was new and didn’t know anything and he had to get a more senior sales person and the negotiation took forever and it was super annoying he would have to go the general sales manager for approval of every 1% off the msrp. By the time it was over I was exhausted. And the financing took forever and when I asked how much longer they could never give me an answer. I have same children at home and wasted quality time away from them to do this painful task. This was my first new car purchase and I was hoping it would go nicely but it was so horrible. I left there pissed off instead of being excited about my new purchase. It wasn’t until 5 days after buying the car I could actually get excited about my purchase. The sales people were also not knowledgeable about the hybrids and when asked questions about the car they could only answer some of them. Basically overall it was horrible coustmer service and bc of my experience with them I would NOT recommend them to anyone nor will I purchase my next car with that dealership. More
Excellent service This was my niece's first vehicle and the entire process with Neri and finance was excellent. We left very satisfied with the experience. We will high This was my niece's first vehicle and the entire process with Neri and finance was excellent. We left very satisfied with the experience. We will highly recommend this dealership to our friends. More
Was an amazing experience! I had a difficult time deciding on what I wanted,especially the specifications. The sales representatives were very empathetic, and accommodating t I had a difficult time deciding on what I wanted,especially the specifications. The sales representatives were very empathetic, and accommodating to ensure I had what I really wanted. My most sincere appreciation to Kris Bell, and KJ Khawar for their immense patience! More
Great I Like the sale service here. Scott was nice and quick response. Price was good. Nice environment. People at Finance office are friendly. Love itl I Like the sale service here. Scott was nice and quick response. Price was good. Nice environment. People at Finance office are friendly. Love itl More
Awesome My experience with the dealership was more than I expected because some dealerships give u the run around. I told my salesman what I wanted and that's My experience with the dealership was more than I expected because some dealerships give u the run around. I told my salesman what I wanted and that's what he delivered More
Purchase of RAV4 We were fortunate to have Joe Morello as our sales representative. He was extremely knowledgeable, professional and patient with us. We are very hap We were fortunate to have Joe Morello as our sales representative. He was extremely knowledgeable, professional and patient with us. We are very happy with our decision and highly recommend Joe and the people at Don McGill Toyota More
Exciting experience Really good customer service, Very helpful and friendly. They have the mind set of “let’s fulfil the customer needs“. You won’t be disappointed Really good customer service, Very helpful and friendly. They have the mind set of “let’s fulfil the customer needs“. You won’t be disappointed More


