Don Johnson's Cumberland Motors Ford Chrysler Dodge Jeep RAM

The General Manager was unaware of the issue regarding my review 12/24/2024. He has come up with a solution regarding the connectivity. He reached out to me. Good customer service and would recommend Cumberl review 12/24/2024. He has come up with a solution regarding the connectivity. He reached out to me. Good customer service and would recommend Cumberland Don Johnson Motors. Third new vehicle we have purchased from them and will return. More

We were led to believe by the salesman that we would have remote start always, and that wasn’t true. After three month Trial it was discontinued and you had to pay $15 a month thereafter. 2024 Jeep grand Che remote start always, and that wasn’t true. After three month Trial it was discontinued and you had to pay $15 a month thereafter. 2024 Jeep grand Cherokee off the showroom. Very disappointing More

Very nice people easy to deal with recieved a very great deal on a new jeep altitude Woul definitely recommend this dealer to my friends deal on a new jeep altitude Woul definitely recommend this dealer to my friends More

Our 2018 1500 Ram was towed to the Dodge dealer in Hayward 12/10/23. The first of the year our truck was taken to Don Johnson's in Cumberland as the Hayward dealership had been purchased by Johnson. Hayward 12/10/23. The first of the year our truck was taken to Don Johnson's in Cumberland as the Hayward dealership had been purchased by Johnson. From that time until early March we were told countless tales or ignored by Kyle and Cortland (both worked at Don Johnson in Cumberland). In early March management got involved and March 20 our truck was returned. They tried to charge us $500 on a $0 deductible insurance policy. It has to have been the worst experience we've ever had with any car dealership. More

My experience with this dealership was very good. I was very happy with the service that was done on my vehicle. The people are very friendly. I was very happy with the service that was done on my vehicle. The people are very friendly. More

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray! More

Just picked up my new Expedition at Don Johnson Cumberland. Ray Nelson and Bob Cifaldi were great to work with. Ray did an great job getting me set up, connecting my phone with going thru the fe Cumberland. Ray Nelson and Bob Cifaldi were great to work with. Ray did an great job getting me set up, connecting my phone with going thru the features on the new vehicle. Thanks Ray More

Ray was great to work with. Did what he could to save us money. Friendly and made us feel at home. Did what he could to save us money. Friendly and made us feel at home. More

We've worked with Ray Nelson, Brent Craine, Bob Cifaldi, and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come back for all our service and new vehicles because we know we will always be taken care of and treated like family. More

They were very good about getting me in quickly to take care of diagnosis/repairs. care of diagnosis/repairs. More