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Don Johnson Motors - Rice Lake
Rice Lake, WI
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 172 reviews
September 27, 2022
I spent just short of $ 4,000 on repairs on my 2015 GMC Sierra 1500 Denali and before I picked it up I talked to the service manager Melanie and she said it runs and drives like it was new. I picked up an Sierra 1500 Denali and before I picked it up I talked to the service manager Melanie and she said it runs and drives like it was new. I picked up and drove 30 miles and it still ran the same as it did when I brought in there with a misfire. I called back and talked again to the service manager and she said bring it back and they will have a vehicle for me to to drive home while they had back in for service. Well I drove back there 30 miles one way and she was not there and the service guy said they did not have a vehicle for me to drive. So I decided not do do business with Don Johnson Motors any long and traded in to Rochester Cadillac and I told them what was wrong with it when I traded it in and they gave me 4k less then market value do to the repairs needed and I agreed to that because time loss and a new truck was more important to me. Also Don Johnson is selling vehicles over MSRP, I wish them luck because people will remember that when vehicles are plenty full again. GM needs to find new ownership. More
by DenaliBadBeat
Employees Worked With
Melanie
September 22, 2022
Bought car in March and was not detailed prior to delivery. Dirty smelly and sticker residue on windows. Sold back to dealer in August. Waited for a month for service contract refund. Stopped in dea delivery. Dirty smelly and sticker residue on windows. Sold back to dealer in August. Waited for a month for service contract refund. Stopped in dealership twice to ask about it. Both times were put off. Finally called service contract myself after waiting for over a month and was informed that it was processed three days prior… why did I have to wait so long? Where is the customer service gone? Once your deal is done you mean nothing to them. Poor service and will not be returning. Pricing was also poor. High inflated asking prices and lowball buyback offers. Never again. More
by AA1769_4
Employees Worked With
Aaron Havenor
August 10, 2022
Don Johnson is our dealer of choice. They always are willing to go that extra mile on 5 autos we have purchased from them. They also did a great job helping our daughter purchase a vehic They always are willing to go that extra mile on 5 autos we have purchased from them. They also did a great job helping our daughter purchase a vehicle. They are a first rate team! More
by Tim
Employees Worked With
Rob Henry
August 02, 2022
Ryan at DJM kept me updated on the status of my build and was very helpful through all aspects of my purchase. Aaron was very helpful in finding the best financing for us and was easy to work with. I would r was very helpful through all aspects of my purchase. Aaron was very helpful in finding the best financing for us and was easy to work with. I would recommend DJM to anyone for a very pleasant and easy buying experience. More
by JDW
Employees Worked With
Ryan, Aaron
