Don Johnson Motors - Rice Lake

Can't even tell you how very impressed we were with this dealership! Right from the first phone call! I mostly worked with Todd Anderson, who was exceptional! Made us feel very comfortable buying our new bu dealership! Right from the first phone call! I mostly worked with Todd Anderson, who was exceptional! Made us feel very comfortable buying our new buick Lacrosse. We had to do most of the work over the phone and then drove ~3 hours to get there, but ohhhhh how it was worth the trip!!! Todd Kane was very helpfull as well over the phone and from the moment we walked in the door, EVERYONE was very kind. This was a "worry free" purchase, they even DETAILED a new car! and filled up the tank for us! PROFESSIONAL, HONEST, TRUSTWORTHY! Guys, we've already been bragging about you and have highly recommended you to my husnbands parents who are now starting to look for a new car. We will be customers for life when buying a vehicle, only bad part is.....your not closer to us so we can use your service dept too!!! More

Initially, we found the car listed on a national website by Don Johnson's. The website had a link to Don Johnson's website. Their website is one of the most customer friendly I have experienced. It even by Don Johnson's. The website had a link to Don Johnson's website. Their website is one of the most customer friendly I have experienced. It even included Free Auto Check (Car Fax) for the vehicle. From the very first phone call I made, we were treated with friendly, helpful staff. The first sales person I spoke with was very helpful in getting answers to all the questions I had about the used vehicle listed. The vehicle was at another location, she contacted the sales staff there who promptly called to introduce himself and answer additional questions. Being we would be traveling over 130 miles to look at the vehicle they offered to bring it to a closer location or stay after hours to wait on us. I work in customer service and am very critical of other company's service. Don Johnson has it 100% right. More

The sales team at Don Johnson Motors was very friendly and helpful with the purchase of our Chevrolet Cruze. From the test drive, to ordering the right color and package, to financing it, we were very com and helpful with the purchase of our Chevrolet Cruze. From the test drive, to ordering the right color and package, to financing it, we were very comfortable with the sales representatives. With no hassles and no pressure, Jake and Travis provided us with all the information we needed to make the right choice. It was a pleasure working with everyone at Don Johnson Motors, which is why we came back for our third vehicle purchase with them. More

DALE IS ALWAYS EXTREMELY HONEST AND IT IS A PLEASURE TO DEAL WITH HIM. I BELIEVE THIS WAS MY 7TH OR 8TH CAR/TRUCK FROM DJM. BURNELL HANSON DEAL WITH HIM. I BELIEVE THIS WAS MY 7TH OR 8TH CAR/TRUCK FROM DJM. BURNELL HANSON More

Buying a car is a major investment for most of us, a project I don't look forward to. Selecting the one that best fits our needs, budget, and appraising the value of our trade is my initial step. Some c project I don't look forward to. Selecting the one that best fits our needs, budget, and appraising the value of our trade is my initial step. Some computer work, Consumer Reports, etc. then a trip to a dealership and dealing with the haggling that goes with buying your next set of wheels. I'm very pleased to say that once I seleted the Equinox as my next vehicle the buying experience at Don Johnson was one of satisfaction. I was given an "Out The Door", no haggling type pricing that elimiated thecar buying frustration and very importantly, met my homework numbers. More

Todd Anderson was our primary contact and we were very Todd Anderson was our primary contact and we were very impressed with his knowledge of the vehicle we purchased as well as the other vehicles on the Todd Anderson was our primary contact and we were very impressed with his knowledge of the vehicle we purchased as well as the other vehicles on the lot. He definintely went above & beyond to help us out. He was very honest and we felt very comfortable dealing with Todd. This is the 2nd vehicle we purchased from Don Johnson Motors and plan to come back for our future purchases. Thank you. Steve & Jodi Flach More

I live in the Twin Cities and did all of the communication about buying a new car by email with Eric Bauman. He was great at immediately responding to questions and requests for information. H communication about buying a new car by email with Eric Bauman. He was great at immediately responding to questions and requests for information. He personally called me, when it was necessary, and he put a lot of great effort into explaining my options, procuring a car that met my requirements and just treating me great. Then when I went to pick up the car, I was shown how to operate it by Jake Ritchie .... that was easily the most thorough explanation and training for a new car that I have ever gotten. He was obviously an expert on the myriad of technologies on the Traverse, and he was great at ensuring I understood what he was talking about. He absolutely didn't miss a thing that I needed to know about the car .... and at the end he made sure that I knew I could call him at any time if any questions came up. Don Johnson personally got involved while all of this was going on and made sure that everything went smoothly .... it was great talking to him and sharing coffee while my new car was getting its Xzilon application. What will strike you the most when dealing with these people at Don Johnson Motors is that they aren't just giving you customer "act" ...they are genuinely concerned about making sure you are treated right and are sincere about making you a happy customer ..... and that is why I always go to them for a new car. More

We had been looking for a mini-van for quite some time. Every dealer we looked at was an aweful experience until Don Johnson. Shawn was awesome! Since we live 2 hours away from their Rice Lake Store Shaw Every dealer we looked at was an aweful experience until Don Johnson. Shawn was awesome! Since we live 2 hours away from their Rice Lake Store Shawn described the van in detail to us over the phone. We were looking at used and expected to see some wear and tear. Shawn didn't hide anything. He was honest and upfront about the condition of the vehicle. I would highly recommend Shawn Hilbert and Don Johnson. More

Don Johnson Motors is an exceptional dealership. They are very helpful and trustworthy. As a single mom I was very nervous about making such a large purchase and they understood and explained everything are very helpful and trustworthy. As a single mom I was very nervous about making such a large purchase and they understood and explained everything clearly. I will recommend Don Johnson Motors to everyone. More

Had a wonderful experience. We have been looking for a long time for just the right used car, Don Johnson happened to it, but we have walked away from others. It was the way we were treated and the exce long time for just the right used car, Don Johnson happened to it, but we have walked away from others. It was the way we were treated and the excellent service we received that made the decision to buy easy. They staff worked with us on price and I think made it a win/win situation for both of us. I would recommend them to family and friends. More