Don Jacobs Volkswagen

I was very pleased with the service and selection. I found the car I wanted and called about it. It was ready and waiting when I got there. They did everything I asked and it didn’t take all day and nig found the car I wanted and called about it. It was ready and waiting when I got there. They did everything I asked and it didn’t take all day and night to get it done. I would definitely recommend to others. Very satisfied! More

Friendly, courteous, and no xx. Sales staff worked hard to complete the deal I needed to purchase. I’m a repeat customer for that very reason. to complete the deal I needed to purchase. I’m a repeat customer for that very reason. More

Everything was quick and easy, and everyone was great to work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! More

In 2018, I had a perfect experience with this dealership. However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I k However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I known about the features it lacked, I would not have taken it. Although it was the same model as my previous vehicle, it was strpped of all the features I had enjoyed. As a result, I feel cheated. More

Gabe was very easy to work with and really polite. I left another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has b another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has been unusual and everyone helped make it feel normal. More

Always get good sales and service from this dealership. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent. More

Everyone treated us with respect and like family. Mike Williams was great, he worked with us through the whole process. Very Pleasant car buying experience Williams was great, he worked with us through the whole process. Very Pleasant car buying experience More

Gabe was a great salesman. He had all the information we needed and was very knowledgeable and able to answer all of our questions. Love coming to Don Jacobs. Everyone was great!! Financial,, manager and G needed and was very knowledgeable and able to answer all of our questions. Love coming to Don Jacobs. Everyone was great!! Financial,, manager and Gabe!!!! Extremely great service!!! Thanks! More

Extremely Helpful! Have worked with Clay a number of times and he makes the process very stress free and enjoyable!! Everyone I worked with made the process enjoyable. times and he makes the process very stress free and enjoyable!! Everyone I worked with made the process enjoyable. More

Everyone I met was so professional and kind. I essentially purchased my car online and was pleased with vehicle and the financing process. I drove from Indiana for this purchase. essentially purchased my car online and was pleased with vehicle and the financing process. I drove from Indiana for this purchase. More