
Don Jacobs Honda
Lexington, KY
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Absolutely professional, courteous and delivered my dream car within a very reasonable time frame. Clay my salesman took over 30 calls from me asking random things about the vehicle during the process and ma car within a very reasonable time frame. Clay my salesman took over 30 calls from me asking random things about the vehicle during the process and made sure I knew my vehicle from bumper to bumper before leaving the lot! Great experience! More
I walked into Don Jacobs’ dealership today and thanks to Michelle Kellar, I drove out with exactly what I needed. It was a great experience! Michelle Kellar, I drove out with exactly what I needed. It was a great experience! More
This dealership was very helpful in locating us a vehicle. Wonderful to work with and glad to have a dealership that really appreciated your business vehicle. Wonderful to work with and glad to have a dealership that really appreciated your business More
Dealer service department does not give honest time estimates. Went from 1hr oil change to 2.25hrs. Left stains on interior and had to contact three people to get a response of them being able to wipe estimates. Went from 1hr oil change to 2.25hrs. Left stains on interior and had to contact three people to get a response of them being able to wipe it down. Dishonest about needed repair or maintenance. Wrote up critical repairs needed but then said it would be good for 10k more miles. More
Jo Johnson is the best. 3rd time I have dealt with her and couldn’t be happier. I have recommended several times and I know I convinced one to buy a ridgeline and couldn’t be happier. I have recommended several times and I know I convinced one to buy a ridgeline More
Excellent service! Made what seemed to be impossible become a reality. Left the dealership feeling happy to be part of the Honda family. Great experience! become a reality. Left the dealership feeling happy to be part of the Honda family. Great experience! More
This is our second purchase from Don Jacobs using Mike Dobson! We are in love with our new Honda Pilot 2021! Mike treated us like family and made sure we got the right car in our budget without the normal Dobson! We are in love with our new Honda Pilot 2021! Mike treated us like family and made sure we got the right car in our budget without the normal car buying stereotype xx. He was very straight forward, honest and even beat all other offers from multiple dealerships we visited this week! If you are in the market for a new car make sure to visit Don Jacobs and ask for Mike you will not be disappointed More
Very professional and friendly. Purchasing was quite easy. Clay and Scott were both knowledgeable, friendly and efficient. The entire process was smooth, stress free, and without difficulty. easy. Clay and Scott were both knowledgeable, friendly and efficient. The entire process was smooth, stress free, and without difficulty. More