Don Jacobs Honda

Professional and courteous The salesman was very informative and easy to understand. He was friendly and made the process easy. The experience was good and I would highly recomm The salesman was very informative and easy to understand. He was friendly and made the process easy. The experience was good and I would highly recommend them. More

Great experience Mr. Greg Hines was absolutely wonderful to work with. He took his time explaining car details. I would recommend going to honda dealership to wor Mr. Greg Hines was absolutely wonderful to work with. He took his time explaining car details. I would recommend going to honda dealership to work with Mr. Hines for anyone's car needs. He would get 5 stars out of 5. More

Great sales team--professional, polite, expeditious Second time for a new vehicle from these guys. One purchase, one lease. Good pricing and willing to go the extra mile to make you happy. Second time for a new vehicle from these guys. One purchase, one lease. Good pricing and willing to go the extra mile to make you happy. More

Mary Page at Don Jacobs Lexington Kentucky My business partner recommended Mary Page. I met her during the process of the purchase of his car. I immediately felt comfortable, and impressed by My business partner recommended Mary Page. I met her during the process of the purchase of his car. I immediately felt comfortable, and impressed by her knowledge. She sold me on the most beautiful white HONDA CRV. Just purchased yesterday from Don Jacobs. Mary went over and above to make it Comfortable and a fun experience. More

New Honda purchase We bought our 2012 Pilot from Jo. We had a great experience then and the purchase of our CRV was no different. Jo is great to deal with and we would We bought our 2012 Pilot from Jo. We had a great experience then and the purchase of our CRV was no different. Jo is great to deal with and we would buy from her again without hesitation !! More

Good dealership! I purchased a 2019 Honda Civic EX hatchback with my daughter from Don Jacobs dealership June 2019. Everyone we dealt with were extremely professional I purchased a 2019 Honda Civic EX hatchback with my daughter from Don Jacobs dealership June 2019. Everyone we dealt with were extremely professional and helpful. We looked at 3 other Honda dealerships before choosing Don Jacobs and making the trip from Ashland to Lexington for our vehicle purchase. Don Jacobs had the best deal with all the extras on the vehicle that the other Honda Dealerships did not. I would definitely buy from here again. More

Fantastic customer service My son and I were driving his' Honda Fit ,at night in western KY, when suddenly a dead deer was in the road. I was on a four lane highway and could no My son and I were driving his' Honda Fit ,at night in western KY, when suddenly a dead deer was in the road. I was on a four lane highway and could not avoid hitting it. The car was driveable, but I was worried about the rattling noises that it began to make. and we had many miles to go until we were home in PA. The next morning I went to the Don Jacob's service department. They got me in right away, checked the car to make sure that it was safe to drive, cleaned the underside of the car, and changed the oil as requested. I was only charged me for the oil change. I cannot thank Lauren Rohr and her team enough for their excellent service and for the peace of mind they gave us on the rest of our trip back to PA. More

Purchased at DON JACOBS This was my second purchase from Don Jacobs . I would recommend Michelle Kellar to anyone interested in buying a vehicle she is very patient and not y This was my second purchase from Don Jacobs . I would recommend Michelle Kellar to anyone interested in buying a vehicle she is very patient and not your typical sales person , she is caring and sweet spirit and knowledgeable, she was great on both purchases I go back to get SUV washed she and Jeremy are awesome I still visit dealership to say hello ! More

dishonest high pressure I tried vehicle wanted to buy it. Price on the internet was $15500. They changed price to $17000 then added on more charges The final price was over I tried vehicle wanted to buy it. Price on the internet was $15500. They changed price to $17000 then added on more charges The final price was over $18000. While i was explains the price another salesman came and pretended another customer was interested in the car. they didn't try to rectify the price. the other salesman didn't have anybody looking at the car. IT was parked where i could see it. I can't believe the dishonest and high pressure tactics. Don't waste your time there. More

Bought a 2016 Tiguan Greg was so helpful from the moment we arrived. He was not at all pushy but was very knowledgeable and kind. He came out to meet us in the cold and im Greg was so helpful from the moment we arrived. He was not at all pushy but was very knowledgeable and kind. He came out to meet us in the cold and immediately went to get the keys of the Tiguan I was interested in. After shopping around at other dealerships it was a breath of fresh air to work with such a kind man. I hope to see him again when I get the vehicle serviced. Scott in accounting was also very professional and kind. More