Don Jacobs Honda

Excellent Service Department Traveling late in the evening through KY recently we had an issue with a new (used) Honda HR-V. The lower engine cover was coming loose and making a l Traveling late in the evening through KY recently we had an issue with a new (used) Honda HR-V. The lower engine cover was coming loose and making a lot of noise. After duct-taping it at a gas station we completed the drive to our hotel. Jacobs Honda was the closest dealer to the hotel so I showed up the next morning 10 minutes before the service dept opened. They took the car in and replaced all of the fasteners on the cover, not just those that fell out, did it in under an hour and at an exceptional price. Frank Kaczmarek treated us very professionally. We were all relieved and felt fortunate our hotel happened to be near Jacobs Honda. We were back on the road continuing our trip without much delay. More

Excellent customer service I’ve bought 2 cars from Don Jacobs and they have always been awesome! They’ve always provided excellent service and are extremely professional and hav I’ve bought 2 cars from Don Jacobs and they have always been awesome! They’ve always provided excellent service and are extremely professional and have beat other dealerships in price both times. My salesman Mike D was completely thorough in explaining my new cars features and super nice, and patient. Scott in finance was also great at explaining different options and very friendly and professional. I could not be more pleased with my purchase or buying experience. More

Great place to buy a car I would have given it 5 stars but the financing time checking out was a little long. The dealer I worked with was great everyone was very friendly ove I would have given it 5 stars but the financing time checking out was a little long. The dealer I worked with was great everyone was very friendly overall it was a pleasant experience. More

I keep coming back I just purchased my 5th lease from Don Jacobs Honda. My salesman (mike Dobson) sold me 4 of the 5 Honda’s over the past several years. He’s open, hone I just purchased my 5th lease from Don Jacobs Honda. My salesman (mike Dobson) sold me 4 of the 5 Honda’s over the past several years. He’s open, honest, knowledge about the vehicles, and flexible/accommodating to my family’s needs. I highly recommend this dealership and Mike to anyone who’s in the market for an updated vehicle. Mike will help you find the perfect fit for you and your family. Mandie Graham :) More

Professional and courteous The salesman was very informative and easy to understand. He was friendly and made the process easy. The experience was good and I would highly recomm The salesman was very informative and easy to understand. He was friendly and made the process easy. The experience was good and I would highly recommend them. More

Great experience Mr. Greg Hines was absolutely wonderful to work with. He took his time explaining car details. I would recommend going to honda dealership to wor Mr. Greg Hines was absolutely wonderful to work with. He took his time explaining car details. I would recommend going to honda dealership to work with Mr. Hines for anyone's car needs. He would get 5 stars out of 5. More

Great sales team--professional, polite, expeditious Second time for a new vehicle from these guys. One purchase, one lease. Good pricing and willing to go the extra mile to make you happy. Second time for a new vehicle from these guys. One purchase, one lease. Good pricing and willing to go the extra mile to make you happy. More

Mary Page at Don Jacobs Lexington Kentucky My business partner recommended Mary Page. I met her during the process of the purchase of his car. I immediately felt comfortable, and impressed by My business partner recommended Mary Page. I met her during the process of the purchase of his car. I immediately felt comfortable, and impressed by her knowledge. She sold me on the most beautiful white HONDA CRV. Just purchased yesterday from Don Jacobs. Mary went over and above to make it Comfortable and a fun experience. More

New Honda purchase We bought our 2012 Pilot from Jo. We had a great experience then and the purchase of our CRV was no different. Jo is great to deal with and we would We bought our 2012 Pilot from Jo. We had a great experience then and the purchase of our CRV was no different. Jo is great to deal with and we would buy from her again without hesitation !! More

Good dealership! I purchased a 2019 Honda Civic EX hatchback with my daughter from Don Jacobs dealership June 2019. Everyone we dealt with were extremely professional I purchased a 2019 Honda Civic EX hatchback with my daughter from Don Jacobs dealership June 2019. Everyone we dealt with were extremely professional and helpful. We looked at 3 other Honda dealerships before choosing Don Jacobs and making the trip from Ashland to Lexington for our vehicle purchase. Don Jacobs had the best deal with all the extras on the vehicle that the other Honda Dealerships did not. I would definitely buy from here again. More