Don Jacobs BMW
Lexington, KY
Filter Reviews by Keyword
By Type
Showing 151 reviews
As always, Don Jacobs made buying a car easy, efficient and convenient. This was our third car we bought from them and won’t be our last. and convenient. This was our third car we bought from them and won’t be our last. More
Great Dealership, people and cars. They do all the big and little things well. Very professional and attentive to detail. Highly recommend and I am a repeat customer and little things well. Very professional and attentive to detail. Highly recommend and I am a repeat customer More
The X5 we purchased is our first BMW and comes from our The X5 we purchased is our first BMW and comes from our first visit to Don Jacobs Imports, being new to the area. Everyone we met was friendly and h The X5 we purchased is our first BMW and comes from our first visit to Don Jacobs Imports, being new to the area. Everyone we met was friendly and helpful. Patron Hatcher in particular was incredible - highly personable, thoughtful, professional, patient, cooperative and remarkably knowledgeable about all the cars he works with (BMW, Honda and VW). We enjoyed every minute Patron spent helping us. He truly is a Client Advisor / Representative, not just a salesman, and I could not imagine a better one. There are not enough stars for this guy. Sales Manager Johnny Wells facilitated the purchase and financing. He, too, was efficient and professional throughout. More
Patron went out of his way to make it a smooth transaction . Sales mgr Ross works to make the deal a reality . Don’t hesitate to buy from out of state like I did because they are transparent and h transaction . Sales mgr Ross works to make the deal a reality . Don’t hesitate to buy from out of state like I did because they are transparent and honest . You should ask for Patron not only is he a good salesman he’s A great guy . They will answer any questions before , during or after the purchase . Have no hesitation if you are considering Don Jacobs Bmw for your next vehicle More
Just purchased my second vehicle from them and it was another pleasant experience. My salesman, Patron, was no pressure and extremely nice. I’ll definitely be recommending them to my friends. Great job D another pleasant experience. My salesman, Patron, was no pressure and extremely nice. I’ll definitely be recommending them to my friends. Great job DJ! More
This is the third BMW car I have acquired from Don Jacobs. Over the years I have found them to be courteous, competent and thoroughly professional. My latest experience was no exception...great deal Jacobs. Over the years I have found them to be courteous, competent and thoroughly professional. My latest experience was no exception...great dealership with a great staff. More
Always a great experience with the best in sales and service. 15 years and 12 cars later, the experience is always excellent. We will be back again. service. 15 years and 12 cars later, the experience is always excellent. We will be back again. More
Great job all around by the team, process was straightforward, treated well and provided all information. Would be happy to work with them again. Thanks much. straightforward, treated well and provided all information. Would be happy to work with them again. Thanks much. More
Alex Freeman was very nice and was great to purchase a car from at Don Jacobs. He spent time with being very informative and explaining being a new BMW owner. car from at Don Jacobs. He spent time with being very informative and explaining being a new BMW owner. More