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Don Jacobs BMW

Lexington, KY

3.8
152 Reviews

2689 Nicholasville Road

Lexington, KY

40503

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Showing 152 reviews

June 03, 2021

Good team service in trading my leased BMW. Very professional from all levels of people that I interacted with. Fast process of the transfer being finalized More

by Wbrown2525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taylor
May 17, 2021

Johnny Wells is the best sales manager of any dealership in Lexington! Go see him you need a new or used BMW or VW! Thanks! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wells
April 01, 2021

As always, Don Jacobs made buying a car easy, efficient and convenient. This was our third car we bought from them and won’t be our last. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taylor & Johnny Wells
February 20, 2021

Great Dealership, people and cars. They do all the big and little things well. Very professional and attentive to detail. Highly recommend and I am a repeat customer More

by Doyle Freano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wells and Nick
February 11, 2021

The X5 we purchased is our first BMW and comes from our The X5 we purchased is our first BMW and comes from our first visit to Don Jacobs Imports, being new to the area. Everyone we met was friendly and h More

by Clark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patron Hatcher, Johnny Wells
February 01, 2021

Patron went out of his way to make it a smooth transaction . Sales mgr Ross works to make the deal a reality . Don’t hesitate to buy from out of state like I did because they are transparent and h More

by car2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patron , Ross
January 28, 2021

Just purchased my second vehicle from them and it was another pleasant experience. My salesman, Patron, was no pressure and extremely nice. I’ll definitely be recommending them to my friends. Great job D More

by Mich68az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patron Hatcher
January 18, 2021

This is the third BMW car I have acquired from Don Jacobs. Over the years I have found them to be courteous, competent and thoroughly professional. My latest experience was no exception...great deal More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bowling, Lance Smallwood, Gary Joyner
December 21, 2020

Always a great experience with the best in sales and service. 15 years and 12 cars later, the experience is always excellent. We will be back again. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
August 08, 2020

Great job all around by the team, process was straightforward, treated well and provided all information. Would be happy to work with them again. Thanks much. More

by Jmaurer
Recommend Dealer
Yes
Employees Worked With
Ken, Johnny, Jeff
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