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Don Jacobs BMW

Lexington, KY

4.1
151 Reviews

2689 Nicholasville Road

Lexington, KY

40503

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Showing 151 reviews

March 31, 2023

Very attentive to my needs. Fair to work with on my trade in responsive to email and text inquiries More

by Wfdempsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johny Walls
August 20, 2022

Extremely helpful with selection and new vehicle orientation. Financial intake was not cumbersome. Met at the door upon arrival and , as requested, insurance company was contacted regarding vehicle More

by Robert
Recommend Dealer
Yes
Employees Worked With
Carter.
August 01, 2022

Great people at Don Jacobs from the sales people to the finance department and most of all, my Genius X! More

by Farra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavien, Johnny
June 27, 2022

I was so pleased with the experience that I had at Don Jacobs when I purchased my new BMW.All of the employees were very courteous and knowledgeable.I would like to thank Xavian,Jonny,Venessa,Jennifer,Jos More

by Twolowkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavian,Johnny,Jennifer,venessa,Tristian
June 25, 2022

Great car buying experience, I would definitely recommend this dealership to anyone looking to buy a new BMW. More

by Brogers1414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Wilkinson
June 22, 2022

Excellent customer service, very attentive and experienced. They listen to what you have to say and don’t talk down to those who aren’t very knowledgeable about car issues. More

by Wallace Bankson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smallwood, Gary Joyner
June 17, 2022

Don Jacobs staff was absolutely professional, courteous and kind. It was 100 degrees outside and the staff remained cool and kept me the customer confident in my purchase. More

by 2LoveLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Steele, Xavian Tellis and Josh Muncy
June 10, 2022

Everyone was OUTSTANDING in the customer service they provided! I would highly recommend Don Jacobs if you are looking for a car with superior customer service. More

by Lucy Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mercer, Nick Taylor, Tristan Nolan
June 09, 2022

Very professional and knowledgeable staff from the beginning to the end of the sales experience. Xavian and Johnny where truly a pleasure to work with, Love our X7 More

by dharvell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were excellent
March 15, 2022

Great people, service and friendly atmosphere. Enjoyed the experience of buying my new car. Thank you Don Jacob. More

by wiczmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taylor
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