Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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Excellent service. Friendly staff If you want me to Excellent service. Friendly staff If you want me to continue to complete the reviews, you need to remove the 25 word minimum. I gave you my review e Excellent service. Friendly staff If you want me to continue to complete the reviews, you need to remove the 25 word minimum. I gave you my review excellent service friendly staff! More
Their customers service was the best!They greeted us Their customers service was the best! They greeted us when came in, everyone had their mask on made us feel safe! And Kavin my car salesman was the Their customers service was the best! They greeted us when came in, everyone had their mask on made us feel safe! And Kavin my car salesman was the greatest! He really help us out alot he made us feel good about decision to buy another car and he put us in just what I wanted and we wasn't there long! More
Great experience.. sales rep Albert Ford was professional , courteous and took the time to answer all my questions , also because of Covid I didn’t have to go to the Dealership he came to My home! I really , courteous and took the time to answer all my questions , also because of Covid I didn’t have to go to the Dealership he came to My home! I really appreciated that.. Great service! More
Just Awesome Customer Service... They were accommodating and provided great timely service... This is the only place I will ever do business with. Car Service, New Car Purchase, or Trade... and provided great timely service... This is the only place I will ever do business with. Car Service, New Car Purchase, or Trade... More
Our experience buying a car was good. We went to purchase one car, but ended up with a better deal. Still waiting on one item, but an overall pleasant experience. I would recommend them to frien purchase one car, but ended up with a better deal. Still waiting on one item, but an overall pleasant experience. I would recommend them to friends. More
Our service advisor, Chelsea, was absolutely a joy to work with. Everything was completed perfectly, on time, and for the quoted price. We have referred Don Jackson to everyone we know! It was truly a work with. Everything was completed perfectly, on time, and for the quoted price. We have referred Don Jackson to everyone we know! It was truly a pleasure working with both service advisors at Don Jackson. More
As dealerships go, Don Jackson rates pretty high in my book for service. Since 2015, I've been taking my 2014 Grand Caravan to them for service and have never had a bad experience. They take good care o book for service. Since 2015, I've been taking my 2014 Grand Caravan to them for service and have never had a bad experience. They take good care of my vehicle and me. More
Do Not Do Business with This Dealership!!!!I visited Do Not Do Business with This Dealership!!!! I visited Don Jackson auto on 11/21/20 after seeing a used car on their website the day prior for a car Do Not Do Business with This Dealership!!!! I visited Don Jackson auto on 11/21/20 after seeing a used car on their website the day prior for a car priced at $9,995. I refreshed the price to make sure before leaving for the dealership. The salesman, Austin, was polite and friendly. I drove the car and liked it. Austin took my information and returned with the paperwork. Magically, the list price had increased by $1,500, to $11,495. I asked if that was a mistake and was told that the earlier price was a mistake and that it had only been online for five minutes. This was a complete lie! I was told that it was just too bad, so I left the dealership. Austin's boss, Chuck, called me to discuss the situation and again claimed that it was a mistake. I pointed out that he and Austin lied about how long the price was listed and he had no explanation for the lie. Instead, he offered to sell me the car for $12,600 out the door, including a $895 fee for "docs". This is another shady move. The only fees required are taxes and other required fees by the government. The dealer's website even says that. I asked Chuck to honor the price and he repeatedly refused to do so. In fact, he even refused to give me his last name for some reason. This was a classic case of bait-and-switch, which is unethical and illegal. I have filed a complaint with the appropriate government agencies(BBB and Secretary of State). In the meantime, I cannot stress strongly enough that no one should do business with a dealership that practices such shady tactics. I'm posting this under my real name. If anyone wants more information, please feel free to contact me. More