Don Jackson Chrysler Dodge Jeep Ram North

Kelvin Shedd was my salesman at Don Jackson Jeep dealership and I have to say he is the BEST SALESMAN I have ever come in contact with! Personally, I dread going to a dealership because most times, dealership and I have to say he is the BEST SALESMAN I have ever come in contact with! Personally, I dread going to a dealership because most times, I feel as though salesman/dealership are trying to rip people off. Not only did Kelvin educate me about buying a Jeep Wrangler, but he also gave me great ideas for the budget I was trying to stay in. He was very patient and diligent in finding the right jeep for me within my budget with no stress added. Very professional and honest with every step in my process. I would highly recommend Kelvin Shedd to anyone that I know or even come across. And when I decide to purchase another car in the future, I certainly will go see Kelvin!! More

Another great experience buying from this dealership! This is the second purchase I've made over the past 3 years from Don Jackson - not only did they give me what I wanted for my trade, but they were in This is the second purchase I've made over the past 3 years from Don Jackson - not only did they give me what I wanted for my trade, but they were incredibly fair on my new car purchase. Thanks to the salespeople and finance manager who are always friendly and helpful. If you're looking for a transparent buying experience with excellent customer service, I would recommend visiting this dealership! More

Actually purchased, paid in full , a Jeep Grand Cherokee overlander from this dealership . The vehicle was a vehicle they had to get from another Dealership. We were not informed it was a demo vehicle. The overlander from this dealership . The vehicle was a vehicle they had to get from another Dealership. We were not informed it was a demo vehicle. They brought in another vehicle that was not exactly what we wanted . Not the way you do business. Would nt recommend More

This was a very good buying experience at Don Jackson Chrysler, Dodge, Jeep. The price was great and my salesman Zane Martin was honest, knowledgable and organized. I would definitely recommend this d Chrysler, Dodge, Jeep. The price was great and my salesman Zane Martin was honest, knowledgable and organized. I would definitely recommend this dealership. More

Ray Hudgins is a great salesperson! I have bought from Ray on two occasions, and his service has not changed! I recommend him to everyone. Ray will not attempt to sell you what you do not want. Ray will n Ray on two occasions, and his service has not changed! I recommend him to everyone. Ray will not attempt to sell you what you do not want. Ray will not waste your time and I respect that. Here's the run down. Over a year ago I wasn't making as much as I do now. Ray treated me like I was the wealthiest person he ever met. He had me fill the proper paperwork, got everything approved, then he told me the price range I could afford. He allowed me to pick the car I wanted. After the sale he even helped me move my belongings from my trade in into the new car. He contacted me every so often to make sure I was still enjoying the car and sent me coupons for service discounts at the dealership. I mean wow! I recently came in to look at a used Challenger and Ray was able to find a brand new Challenger with incentives that covered my negative equity, sales tax, and saved me 1000 off a brand new car. Did I say wow? I was also able to secure an interest rate that was half of the previous rate when I bought the first car from Ray. Finally, they filled the tank, showed me all the cool features of the car, detailed it, and offered me 5 free oil changes! I have shopped around Atlanta and a sales person like Ray is hard to find. I couldn't be any happier. Also, I was not compensated in any way to write this review. I was supposed to do it after my first experience but I forgot. Sorry Ray. More

Purchased a 2006 jeep Cherokee......it's been a headache ever since purchased it may 16 2013 not even a week later I realized the passenger floor was wet took it to the service department where I w headache ever since purchased it may 16 2013 not even a week later I realized the passenger floor was wet took it to the service department where I was told that it was leaking coolant and they was unable to fix it due to the fact it was a used vehicle....ok so I proceeded on to speaking wit chuck where he tells me they inspect the used cars and trucks before selling them to make sure there safe before selling .....but that's not safe for me and my child if I'm driving and the car over heats......so he said he will call me back and I'm thinking to myself "UNBELIEVABLE"!!!!!!! So he agreed to fix .....I was asked did anybody ask me if I needed a loaner by another person at the dealership I said no and I do need one......they come back on the phone and tells me Chuck says there is no loaners available and the only way I can get one is if I pay half on the cost of the repair.....now by this time I'm really shacking my head thinking once again UNBELIEVABLE!!!!! So long story short I get the truck back coolant is still all over my floor claim they didnt have the funds to clean it ....you got to be kiddind me so i take it to my detailer and get it clean hoping and praying nothing else will go wrong......now I'm having a problem getting the title because they claim the owners that trade it in lost it so now they have to get a replacement title......if I wanted to deal with all of this headache I would have just purchased a car from a private owner where u would expect these kind of things but hoping for the best......I would have never expected these things from a well known dealership......all in all my experience with don jackson Chrysler was awful there more so worried about sales than providing outstanding customer service........I wouldn't recommend anybody to this dealership not even my worst enemy......I know don jackson is retired but I know this isn't how he would handle business......very disappointed More

Warranty work. Service department honest and friendly. Work delivered and done right the first time. Pleasant experience. Highly recommend !! I will become a customer for life. Work delivered and done right the first time. Pleasant experience. Highly recommend !! I will become a customer for life. More

This is my 2nd Rubicon so I pretty much knew what I wanted. After spending several days locating possible purchases, there were only three. During my due diligence I eliminated two of the dealerships s wanted. After spending several days locating possible purchases, there were only three. During my due diligence I eliminated two of the dealerships simply because they did not want to do business - one of them in my home town of Houston, TX. Based on positive reviews, I called Spencer with Don Jackson Chrysler Dodge Jeep, I simply cannot say enough positive about this salesman and dealership. I would highly recommended these folks. Remember I bought the Jeep purely on specs - without ever seeing or driving it. Spencer was very accurate and also accommodating with all of my questions. We put it on a truck and I received delivery precisely when promised. Good Job Spencer @ Don Jackson!!! More

Ray Hudgins is the buyers dream sales contact- honest, timely, efficient, fair, and trustworthy. When I left there I decided he will sell me my next car. Call him-you won't regret it. This was so refreshi timely, efficient, fair, and trustworthy. When I left there I decided he will sell me my next car. Call him-you won't regret it. This was so refreshing after getting the run around from another equivalent local dealer-this guy is good and won't waste your time and eliminates all that ridiculous haggling - I showed up with a number (aggressively discounted) and he met it. More

After spending over 3 hrs at Landmark Dodge for a vehicle that they didn't have, low balling my trade in, and a ridiculous pymnt amt. The next day I receive an phone call from the internet manager (Eddie) at that they didn't have, low balling my trade in, and a ridiculous pymnt amt. The next day I receive an phone call from the internet manager (Eddie) at Don Jackson and explain what is was we were trying to accomplish and our prior experience with the other dealership. Ed stated that he could make it a smooth process and will get the numbers in line for me. I completed an online credit app and emailed Ed the info on our trade. Ed call me back later that day and told me he all the figures work out and had me at the pymnt i wanted to be at. Since i only live 5mins away from his dealership i stop by that same to day (not intending to purchase) and took a look at the vehicle that he had set aside which was an 2013 Dodge Durango and it was beautiful. Me and my wife stop by the next day and actually test drove the vehicle and afterwards went directly into the finance office to complete paperwork. All the numbers were the same that we spoke about over the phone. This has probably been one of the fastest and most pleasant process i have ever had. No money down, paying off the trade, payments right where we wanted them to be, and no back and forth haggling on the price. I want to thank Eddie, Kevin Puddy, and the Don Jackson staff for a wonderful experience. More