Don Jackson Chrysler Dodge Jeep Ram North

Albert Ford Albert was a great help and went out of his way to fulfill pending matters even after sale was complete. He was friendly, prompt, and knowledgeable. Albert was a great help and went out of his way to fulfill pending matters even after sale was complete. He was friendly, prompt, and knowledgeable. More

Blake is a Snake in the Grass Blake at Don Jackson is a snake in the grass. My father and I have been car shopping for awhile now. We called Blake the day before to set up an app Blake at Don Jackson is a snake in the grass. My father and I have been car shopping for awhile now. We called Blake the day before to set up an appointment to look at a Honda Civic. WE HAD MONEY IN HAND TO BUY THE CAR OFF THE LOT THAT DAY. When we arrived Blake stated he had no idea about this appointment and we had to catch him up to speed. We had to give him the information on the car so he could find it. We waited for him to find the keys and were looking at other cars on the lot. We come across a beautiful Pontiac Convertible. Blake comes out stating he can not find the keys to the Honda so we ask him the price on the Pontiac. Stated he would go inside and check. While waiting, I took to my cellphone to look at their online website to see what price it was listed at. It was listed at $10,395. He came back out still without the Honda keys but with the Pontiac keys instead. Stated we should take it for a drive while he finds the Honda. I asked Blake the price on the Pontiac and he stated it's $11,999. I said to him on your website it was listed as $10,400. Says to check again. So I refreshed the page and sure enough from the moment he went inside and came back out he changed the price on the website. I gave the keys back and stated I would never do business with such a shady person. DO NOT GO HERE! NOT TRUSTING AND OUT TO SCREW YOUR WALLET. BLAKE YOU COULD'VE MADE A SALE BUT INSTEAD YOU WERE CAUGHT BEING A HORRIBLE SALESMAN. More

Blake Naman is the BEST!!! Came in, picked out my car and drove home in the same day!!! George Woodell was also fantastic!! Love these guys!! Would recommend to everyone!! drove home in the same day!!! George Woodell was also fantastic!! Love these guys!! Would recommend to everyone!! More

I called in looking for a deal on a 2014 Challenger R/T, Chuck got my deal going and got me just the numbers I needed, Ray handled the delivery and did a great job. Kevin in finance had us in and out in the Chuck got my deal going and got me just the numbers I needed, Ray handled the delivery and did a great job. Kevin in finance had us in and out in the fastest time in my life. Five stars! More

Albert Ford is excellent he goes above and beyond to make your experience great. This was by far the best car buying experience I've ever had.. GO ASK FOR ALBERT FORD! your experience great. This was by far the best car buying experience I've ever had.. GO ASK FOR ALBERT FORD! More

Probably the fastest car purchase I've ever made. Picked the car out online, agreed on a price, then took my old car in for trade. Smooth, efficient, etc. Picked the car out online, agreed on a price, then took my old car in for trade. Smooth, efficient, etc. More

I've had several dealings with the service department here, both with my 2006 Jeep Grand Cherokee and my 2008 Town & Country. For routine service - oil change, tire rotation, etc - they're fine. You'll here, both with my 2006 Jeep Grand Cherokee and my 2008 Town & Country. For routine service - oil change, tire rotation, etc - they're fine. You'll be happy, although you'll probably have to wait longer than the service writers tell you. On the other hand - for anything that is NOT routine maintenance - STAY AWAY. I had several issues with my Jeep that they could not solve. I took it there on 2 separate occassions for rough idling - they charged me each time, saying they'd fixed the problem - and both times the problem was back in less than 100 miles. They refused to credit me, saying the work they performed needed to be done, even when the problem I took it to them for was not solved. I finally fixed the problem MYSELF, after doing some online research and watching a few Youtube videos of how to fix the problem. I took my Jeep back to show the service manager and to explain how I had fixed it - he became extremely defensive, telling me how many years he'd been running a service department and all the awards he had won, and belittling me. He is a complete jerk and you can tell the service writers must not enjoy working for him because the attitude here is horrible. With my Chrysler mini van, I took it there on 2 occassions to get the middle row heated seat fixed - the communication I received from them was horrible, they kept my van for 4 days to fix something that should've taken 1 day to fix, and I still had to come back when the parts they incorrectly ordered hadn't arrived. Go there if you want....but at your own risk. I've found another local Chrysler dealer where I get treated better, where they fix my vehicles right the FIRST time, and where if they make a mistake - they apologize and are sincerely interested in my customer satisfaction. I'll never darken the doors again at Don Jackson, and I wouldn't wish them upon any friend or family member. More

I have tried working with 6 different Dodge Dealers in the area. And the Team at Don Jackson Dodge was the only one that listened to my requirements, and did not try to sell me on what they wanted to se the area. And the Team at Don Jackson Dodge was the only one that listened to my requirements, and did not try to sell me on what they wanted to sell off the lot like the other dealerships. All of the staff I encountered with my wife and children are professional, courteous and caring. The ordering, building, of my 2014 Dodge Durango AWD, Limited, Tow Package, Premium Convenience Group took only 4 weeks to delivery which is amazing. In my 30 years buying new cars this has been the best straight forward experience ever. I recommend Don Jackson Dodge to everyone with out reservation. Sincerely, Ed Mack More

Kelvin Shedd was my salesman at Don Jackson Jeep dealership and I have to say he is the BEST SALESMAN I have ever come in contact with! Personally, I dread going to a dealership because most times, dealership and I have to say he is the BEST SALESMAN I have ever come in contact with! Personally, I dread going to a dealership because most times, I feel as though salesman/dealership are trying to rip people off. Not only did Kelvin educate me about buying a Jeep Wrangler, but he also gave me great ideas for the budget I was trying to stay in. He was very patient and diligent in finding the right jeep for me within my budget with no stress added. Very professional and honest with every step in my process. I would highly recommend Kelvin Shedd to anyone that I know or even come across. And when I decide to purchase another car in the future, I certainly will go see Kelvin!! More

Another great experience buying from this dealership! This is the second purchase I've made over the past 3 years from Don Jackson - not only did they give me what I wanted for my trade, but they were in This is the second purchase I've made over the past 3 years from Don Jackson - not only did they give me what I wanted for my trade, but they were incredibly fair on my new car purchase. Thanks to the salespeople and finance manager who are always friendly and helpful. If you're looking for a transparent buying experience with excellent customer service, I would recommend visiting this dealership! More