
Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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Terrific and Timely Service John High met and surpassed my highest expectations of a Service Department leader. Having dealt with dealer service departments for more than 50 year John High met and surpassed my highest expectations of a Service Department leader. Having dealt with dealer service departments for more than 50 years and personally knowing a number of service advisors/writer during the same time, I was completely blown away by the friendliness, interest and consideration of John and the gentleman who actually saw that to it that the car battery was replaced. John actually opened the car door for my wife and carefully instructed her where both waiting areas were. He then obtained the equipment to charge and check the car battery. I watched him perform the testing as it had been years since I dealt with this particular dealership and was totally amazed at his courteous nature and willingness to answer my questions. Additionally, I had my opinion of the car's transmission troubles explained which greatly relieved my concerns about possible future problems. When he and I learned that the battery was faulty and needed to be replaced he turned me over to the man who wrote the actual order and saw to it that I knew the exact cost I would be charged. When the technician (who did the job knowledgeably and quickly) was finished I learned for the first time in my life that the service writer actually took my credit card and didn't send me to a cashier or someone similar to take my money. I'm impressed almost beyond belief. I told my wife when the job was complete and she, too, was amazed at the alacrity with which the problem was solved. Thank you Don Jackson and your great team. Bill Marsh More
It was great. The sale man was wonderful. Well I did get treated great by my sales man Kelvin he was a wonderful person. The Financial Manager was also a great person. They made it happen for Well I did get treated great by my sales man Kelvin he was a wonderful person. The Financial Manager was also a great person. They made it happen for me and I want to say thank you. More
Great job salesman best I've ever encountered and third vehicle purchased from this salesman in last 3 years. I will be buying another vehicle in the futur job salesman best I've ever encountered and third vehicle purchased from this salesman in last 3 years. I will be buying another vehicle in the future More
Best internet price By far best internet prices on used vehicles. Thanks for an easy car buying experience. My calls and emails were quickly returned and all questions an By far best internet prices on used vehicles. Thanks for an easy car buying experience. My calls and emails were quickly returned and all questions answered fully. Thanks again. More
The experience was a great one, way better than other dealer Jim was a great salesman, he made me comfortable. He did not try to pressure me into anything. He allowed me to choose the car I wanted and lead me Jim was a great salesman, he made me comfortable. He did not try to pressure me into anything. He allowed me to choose the car I wanted and lead me in the direction of the vehicle that was for me. I will purchase with Don Jackson for my next vehicle. More
Great service! I've been shy of dealership service for many years, but Don Jackson has proved me wrong. Their service is excellent, their personnel friendly, effici I've been shy of dealership service for many years, but Don Jackson has proved me wrong. Their service is excellent, their personnel friendly, efficient and professional. I have had no problems with either their sales team (excellent) or their service personnel (excellent). I will (and have) recommended their sales and service to others. More
Great experience Jim Schoolfield was a wonderful salesman. He was upfront in telephone conversations, and even called back to clarify the original conversation. When w Jim Schoolfield was a wonderful salesman. He was upfront in telephone conversations, and even called back to clarify the original conversation. When we arrived at the dealership, he warmly greeted us, the truck was outside ready for our viewing. The truck was just what we wanted and more than we expected. We thought it was an extended cab, and it was a crew cab. Even better! Jim was extremely helpful, professional and incredibly nice. He was totally opposite of car salesman we have been dealing with in our search for a truck for us, and accompanying our daughter in search of a car. What a difference. I only wish our daughter would pick a car that Jim Schoolfield sells. Thank you Dan Jackson for hiring Jim Schoolfield. More
Tremendous Experience My wife and I were traveling to Jacksonville Florida from Paducah,Kentucky and experienced transmission problems. We had to get to Jacksonville. It w My wife and I were traveling to Jacksonville Florida from Paducah,Kentucky and experienced transmission problems. We had to get to Jacksonville. It was necessary that we trade and buy a new vehicle Jimmy Schoolfield took us under his wing. Helped us pick out a new 2017 Jeep and got us back on the rode to Jacsonville. Great people and great experience. I highly recommend Don Jackson Chrysler Dodge Jeep Ram. More
Awesome Buying expierence was incredibly easy! No push overs! Fast and straight to the point! Explained what I wanted with Mr. Jim over the phone and he had e Buying expierence was incredibly easy! No push overs! Fast and straight to the point! Explained what I wanted with Mr. Jim over the phone and he had everything planned out when I arrived! I will definitely recommend this dealership to family and friends! More
Good sales person Dustin was curtious , and willing to show every vehicle i was interested in until i found the right one for me. I would recommend this dealership for Dustin was curtious , and willing to show every vehicle i was interested in until i found the right one for me. I would recommend this dealership for the best prices and curtious salesman. More