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Don Jackson Chrysler Dodge Jeep Ram North

Cumming, GA

2.3
657 Reviews

5855 GA-400

Cumming, GA

30028

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Showing 657 reviews

December 29, 2022

This dealership is the WORST. We went to trade a vehicle. Spent 4 hours waiting for the finance and numbers to work all to come to find that they ran it for a lease. They talked u More

by CassieBrooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey and Darrell
December 23, 2022

I have never experienced that level of disrespect for my time. We went to Don Jackson CDJR last night to look at a used SUV. It was not on the lot because someone in the service department drove it home to More

by SummerH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey Johnson
December 17, 2022

Called to speak with Shaun, didn't return call. Called back to speak with person in charge of company, Denny and he didn't call back either. More

by Rebeccastnewberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Several
October 06, 2022

Purchased 2022 RAM 2500, working with Eric Palmer. Was a great experience throughout process. Had visited several weeks prior until I finally pulled the trigger Eric keeping all on the tracks with no More

by gndtetons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Palmer / Ben Daniel
October 02, 2022

Drove and hour and a half to look at a certain Wrangler. Walked the lot for a half an hour and not one person approached me to see if I needed help. Don’t know if it was because it was 4:45pm on a Saturda More

by Jeeper51
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one
September 02, 2022

Do not sell your car to this dealership. You will be sorry!!!! I was told I would receive my money in 5 days by Luke. Called after 7 days. Luke tells me he said 10 days. Call again and he le More

by Liars
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke and Hanson
April 28, 2022

The will lie and waste your time especially Philip Malone!!! Please go somewhere else for your car truck needs! More

by chadthomas326
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Malone
February 12, 2022

DECEPTIVE DEALER TACTICS- purchased a used jeep gladiator from them remotely. Since it was being purchased remotely, i specifically asked Phillip Malone ( internet/bdc manager) if there was any kind/type of More

by jz2107
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Malone, Danny Jackson, Carl Herdt
December 20, 2021

I will never do business with this dealership. They quoted me a price for a door handle two days in a row. They explained I needed to come out before 3 p.m. to order the part so that It would be deliv More

by cjackson30281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts employee and parts manager
December 19, 2021

Worst experience I have ever had with a car dealership. Used Jeep I purchased was not inspected for mechanical issues and needed major repairs immediately the first mouth of ownership. General manager did More

by monet1900
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Jackson, Kendra
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