Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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A Hotlanta Mess My husband and I had our eye on a vehicle. We called the day before and confirmed that the vehicle was still there and it was. We drove two hours and My husband and I had our eye on a vehicle. We called the day before and confirmed that the vehicle was still there and it was. We drove two hours and spent the night. Told the sales rep the night before that we were coming for that particular vehicle and paying cash. We show up about half an hour after opening and the sales rep has the key but not a clue where the car itself is. So we drove in a golf cart on some lots and then in a vehicle looking for this car. Finally found it. It's as dirty as the picture from over a month ago...and has flat tires...and won't start. Turns out, after 15 minutes, that the starter is bad. And they won't have the part in for at least 2 days. At this point, I'm really glad I made arrangements to stay overnight (hear the sarcasm here?) And get up early. All to drive back home and find the car we really wanted 15 minutes from my house. Not only was our situation less than amazing, but the whole place was a rat race of fluorescent lights, people, noise, and bad decorations. And our sales rep had a mouth like a sailor. Now listen, I'm no prude and my own language can be filthy...but not in front of somebody I've met 3 minutes ago and in front of mixed company. If you want your car deal to be easy, focused, and calm, don't go here. More
This dealership is awsome. They truly care. I felt comfortable and confident from the door. Everyone was so friendly. I wasn't there too long and things went smoothly. Honest people and they don I felt comfortable and confident from the door. Everyone was so friendly. I wasn't there too long and things went smoothly. Honest people and they don't waist your time. I highly recommend this place. I'm totally and extremely happy. More
Overall, it was good. I wish the waiting area was a bit bigger. It can sometimes get too packed with no additional space to sit. Aside from that, they ate friendly and quic I wish the waiting area was a bit bigger. It can sometimes get too packed with no additional space to sit. Aside from that, they ate friendly and quick. More
Friendly staff Great experience buying a vehicle from your location staff was friendly and knowledgeable about their vehicles. Didn’t have to wait long at all for an Great experience buying a vehicle from your location staff was friendly and knowledgeable about their vehicles. Didn’t have to wait long at all for anyone to contact me and help me with finding the car I wanted More
Relaxed sale The salesman was very casual and did not pressure us at all during the sale. The paperwork was completed very quickly. The lower advertised Auto Trade The salesman was very casual and did not pressure us at all during the sale. The paperwork was completed very quickly. The lower advertised Auto Trader price was honored. More
Good service as always I always get my car serviced at this location and most of the time I am lucky enough to get Kendran to help me. The service and fast and efficient and I always get my car serviced at this location and most of the time I am lucky enough to get Kendran to help me. The service and fast and efficient and Kendran provides excellent customer service. More
They just higher the Bar of Care Buying! Not the typical car buyer. The numbers are very important to me. I think that Mr. Terry thought I was crazy that I was going to purchase a vehicle w Not the typical car buyer. The numbers are very important to me. I think that Mr. Terry thought I was crazy that I was going to purchase a vehicle without coming in and seeing the vehicle. Well, we completed the transaction. I live three hours away from the dealership. Most dealerships think that the buyer has to be on their lot to purchase. I told Mr. Terry what I wanted and how I wanted to work to accomplish the transaction. All I needed were the VIN#, the color, and the invoice from the dealership. The only reason that I end up at this dealership is because my local dealers and boarder state dealers rejected the approach in how I wanted to do business. My family members did stop by to view the vehicle with Mr. Terry before I sent the documents to finalize the purchase. They said that he was pretty cool. I have three more vehicles to buy in my lifetime and two will be with Mr. Terry wherever he maybe at that time. More
I am happy Nick Burks was awesome. The wait was lengthy. But it was worth it. My salesman was super busy so I understood the wait. It was a busy Saturday. In th Nick Burks was awesome. The wait was lengthy. But it was worth it. My salesman was super busy so I understood the wait. It was a busy Saturday. In the future I can see the facility expanding to a bigger space because it was really crowded with not many places to sit. The wait was so long maybe they should offer beverages and pop corn as you wait. More
Get job! Jon did a grt job getting the paperwork done n treating like a human being I definately would buy from him again! The finance guy was friendly and c Jon did a grt job getting the paperwork done n treating like a human being I definately would buy from him again! The finance guy was friendly and courteous thanx Don jackson u guys rock More