Don Jackson Chrysler Dodge Jeep Ram North

Horrible customer service. We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've tried calling to find out where these items are and no one will return my calls. There were also items that were supposed to be taken care of prior to picking up, that weren't done. Now we know why the bad reviews. More

Do not shop here. They are dishonest and untrustworthy. September 2022 cosigned with my grandson for 2017 Infiniti. They said they put in a new battery, found out toda They are dishonest and untrustworthy. September 2022 cosigned with my grandson for 2017 Infiniti. They said they put in a new battery, found out today that was a lie. People that take advantage of elderly or young should be avoided so stay away from Don Jackson! More

Purchase Experience at this dealer. Rated A-D Sales A Price compared to other local dealers A+ Finance A Delivery A This dealer stood out from the rest because they did not play Rated A-D Sales A Price compared to other local dealers A+ Finance A Delivery A This dealer stood out from the rest because they did not play games that every other dealer played, will go back for my next purchase. One thing that I was not expecting was that they charged for delivering the vehicle 1 hour away around $325, which may be because I did not finance with them or have a trade in. More

This dealership forces packages on you (820. 00) of useless junk that is already covered by insurance. I recently bought a Wagoneer simply because they had the right color for both the interior a 00) of useless junk that is already covered by insurance. I recently bought a Wagoneer simply because they had the right color for both the interior and exterior and the trim level I was looking for. I asked the Salesman if I can remove the unnecessary dealer package and he said I am forced to take the package which I think is absurd being that it is my vehicle and not theirs. I should determine what I need for my vehicle and not them. Also, they never gave me any of the paperwork like the bill of sale or any other financial information. I didn't finance it so I am just wondering. They just gave me the paperwork for the temporary tag. I now have to have them send me the paperwork. If you are purchasing from this dealer be cognizant of the tactics they will use to charge you extra for things that you don't need. Plan ahead and find the vehicle you want. Don't rush to purchase anything from them. It is shame what dealers go through to make extra money by shaking people down for things they don't want. More

The dealership change the price of the truck three times and decided it was ok and decided it was ok More

I traded my 2018 Infiniti Q60S 400 redsport with 58k miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped working and the day after that check engine light came on after putting right at 100 miles on it indicating that someone likely just cleared the code to get rid of the light without fixing the issue. Fast forward to now, 3 weeks later and I can’t even trade it for a 2 door jeep that’s a year older with a manual transmission that this place is asking 21k for . There was enough meat on the bone for the dealer to make money without screwing me. It leaves a sick feeling. On top of that I was made to pay $6 for them to do the deal. I feel like I lost my but on this deal. The entire experience was less than satisfactory. Sad to say I regret doing business here. The dealer with the jeep I want, wants 2k to boot to make the trade. Heart broken! More

They delivered a car that the door locks weren’t working on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resol on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resolve the issue. More

FALSE ADVERTISERS! !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had tran !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had transmission issues and could not be sold...then in our continued search saw the SAME CAR listed the next day for $14000! I will NEVER recommend thid dealership & I will tell EVERYONE of my experience. More

Absolute worst customer service I've ever experienced. First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person was very rude and demeaning from the moment we talked. This dealership seriously needs to train their employees on how to treat their customers. I would never buy from a dealership that condones this kind of behavior from their sales staff. More

I went to the dealership today. I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advant I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advantage of people with disabilities.I haven’t been able to work since September 2022. Due to health issues. I’m trying to provide for my family. I’m on long term disability. I’m having to sell my cars . More