Don Jackson Chrysler Dodge Jeep Ram North

They delivered a car that the door locks weren’t working on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resol on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resolve the issue. More

FALSE ADVERTISERS! !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had tran !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had transmission issues and could not be sold...then in our continued search saw the SAME CAR listed the next day for $14000! I will NEVER recommend thid dealership & I will tell EVERYONE of my experience. More

Absolute worst customer service I've ever experienced. First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person was very rude and demeaning from the moment we talked. This dealership seriously needs to train their employees on how to treat their customers. I would never buy from a dealership that condones this kind of behavior from their sales staff. More

I went to the dealership today. I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advant I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advantage of people with disabilities.I haven’t been able to work since September 2022. Due to health issues. I’m trying to provide for my family. I’m on long term disability. I’m having to sell my cars . More

They bombarded me with emails promising a great buying experience. Once we put in an offer the communication stopped. Would not recommend doing business with this dealership. experience. Once we put in an offer the communication stopped. Would not recommend doing business with this dealership. More

This dealership is the WORST. We went to trade a vehicle. Spent 4 hours waiting for the finance and numbers to work all to come to find that they ran it for a lease. They talked u We went to trade a vehicle. Spent 4 hours waiting for the finance and numbers to work all to come to find that they ran it for a lease. They talked us into a lease and after a few months realized it was not for us. They told us if we weren’t happy with the lease to come back, they would give us what we paid for the car. Not only did they NOT do that but offered us way less and when we found the paperwork to confirm they stopped answering our phone calls and text. I call to speak with the sales manager Shaun and he didn’t answer and will not return mine calls. This place will lie to your face and not think twice about it. More

I have never experienced that level of disrespect for my time. We went to Don Jackson CDJR last night to look at a used SUV. It was not on the lot because someone in the service department drove it home to time. We went to Don Jackson CDJR last night to look at a used SUV. It was not on the lot because someone in the service department drove it home to confirm the emissions check. So, we went back this morning for an 11 am appointment (set and confirmed by the salesperson). Once we arrived, we waited 30 minutes for the car to show up. It never did, so, we left for a couple hours, came back and test drove the car. We liked it and wanted to work a deal. We waited for over an hour for the salesperson to print and bring the initial offer/out the door price. We discussed and countered. Then waited another 90 minutes just to have the salesperson come back and say that management wasn't 'going to budge on the price. There was zero discussion, nothing about "thank you for waiting", and never any updates while we were waiting. We also offered to check out a finance rate through their lenders in order to find a deal on the vehicle. Again, never a discussion, and we were never approached by a sales manager or finance person. We were there for FOUR hours just to be disregarded and snubbed. We then left, went to a different dealer, got a great deal and we were out of there within an hour. It's amazing how rude people can be when they EXPECT you to drop $40k with no negotiation. Don't even bother if you care about your time and/or money and do your research. More

Called to speak with Shaun, didn't return call. Called back to speak with person in charge of company, Denny and he didn't call back either. Called back to speak with person in charge of company, Denny and he didn't call back either. More

Purchased 2022 RAM 2500, working with Eric Palmer. Was a great experience throughout process. Had visited several weeks prior until I finally pulled the trigger Eric keeping all on the tracks with no Was a great experience throughout process. Had visited several weeks prior until I finally pulled the trigger Eric keeping all on the tracks with no surprises. Then to prep the truck further with PPF/ Ceramic coating, Bed spray and Tonneau cover, Ben Daniel handled process flawlessly. Yes over the years Car / Truck Salesman and Parts/ Service staff have acquired poor ratings. Ben and Eric are an asset to the industry and to the dealership. Thanks guys. More

Drove and hour and a half to look at a certain Wrangler. Walked the lot for a half an hour and not one person approached me to see if I needed help. Don’t know if it was because it was 4:45pm on a Saturda Walked the lot for a half an hour and not one person approached me to see if I needed help. Don’t know if it was because it was 4:45pm on a Saturday but they lost a sale yesterday. More