Don Jackson Chrysler Dodge Jeep Ram North

I had my 2020 Dodge Durango towed there so they would be able to read the codes. I was told the fuel pump sensor malfunctioned and was recalibrated. I asked for the codes and was told there were none that w able to read the codes. I was told the fuel pump sensor malfunctioned and was recalibrated. I asked for the codes and was told there were none that were active. This just makes no sense, they got it working and want me to come get it and that is all of the customer service I will get. Hint taken, I will come get my vehicle that was rigged into working and hope it is able to get me home. Due to this experience, you won't catch me purchasing anything from this dealership. More

THIS HAS TO BE ILLEGAL. They straight up lied about the history. Now I have to pay over $13,000 in repairs. I never would have bought this car had I known the truth. I ju They straight up lied about the history. Now I have to pay over $13,000 in repairs. I never would have bought this car had I known the truth. I just hope my lawyer can help me More

Seeing the other reviews for this dealership makes sense. Please don’t ever buy from them. The indescribable customer service I experienced dealing with the staff at this dealership. The entire staff needs t Please don’t ever buy from them. The indescribable customer service I experienced dealing with the staff at this dealership. The entire staff needs to be trained on customer service and decency. Something needs to be done in regards to how extremely rude your receptionist is, her manager, and your tag and license plate processor. That trio alone will absolutely tank this business if it isn’t already declining. The unprofessionalism needs to be addressed. The fact that they do not address customers concerns or unprofessional experiences says everything you need to know . The critical thinking skills and the ability to resolve conflict in a professional manner doesn’t exist ant this dealership and they give don Jackson a horrible name. More

DO NOT BUY USED FROM HERE. They do not inspect vehicles before reselling and they will leave you with the repair bill. You’d better be a mechanic and know what to look for if y They do not inspect vehicles before reselling and they will leave you with the repair bill. You’d better be a mechanic and know what to look for if you buy a used vehicle from Don Jackson. I purchased a used 2019 ram 1500 5.7 hemi about 3 weeks ago. The day after I got it, a horrible squealing started coming from the engine bay. I also noticed the door lock keyhole had been drilled out. This did not happen in my possession as Iike I said, I had it for less than 24hrs and garage parked it when I noticed it. I immediately texted the salesman who I worked with and asked for help. He told me his manager said the sale is final and I can kick rocks for all they care. Fast forward to today, the squeaking in the engine has turned into coolant puking out from somewhere. Now I cannot drive the truck until it’s repaired. When I tried to contact the sales manager about this, I was sent to voicemail. I asked the lady directing my call if she knew if the sales manager was in his office, she said yes. Yet I still got a voicemail. My calls are still being avoided and I am left with god knows how may repairs to a truck I have had for less than a month and have put less than 200 miles on. More

Horrible customer service. We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've tried calling to find out where these items are and no one will return my calls. There were also items that were supposed to be taken care of prior to picking up, that weren't done. Now we know why the bad reviews. More

Do not shop here. They are dishonest and untrustworthy. September 2022 cosigned with my grandson for 2017 Infiniti. They said they put in a new battery, found out toda They are dishonest and untrustworthy. September 2022 cosigned with my grandson for 2017 Infiniti. They said they put in a new battery, found out today that was a lie. People that take advantage of elderly or young should be avoided so stay away from Don Jackson! More

Purchase Experience at this dealer. Rated A-D Sales A Price compared to other local dealers A+ Finance A Delivery A This dealer stood out from the rest because they did not play Rated A-D Sales A Price compared to other local dealers A+ Finance A Delivery A This dealer stood out from the rest because they did not play games that every other dealer played, will go back for my next purchase. One thing that I was not expecting was that they charged for delivering the vehicle 1 hour away around $325, which may be because I did not finance with them or have a trade in. More

This dealership forces packages on you (820. 00) of useless junk that is already covered by insurance. I recently bought a Wagoneer simply because they had the right color for both the interior a 00) of useless junk that is already covered by insurance. I recently bought a Wagoneer simply because they had the right color for both the interior and exterior and the trim level I was looking for. I asked the Salesman if I can remove the unnecessary dealer package and he said I am forced to take the package which I think is absurd being that it is my vehicle and not theirs. I should determine what I need for my vehicle and not them. Also, they never gave me any of the paperwork like the bill of sale or any other financial information. I didn't finance it so I am just wondering. They just gave me the paperwork for the temporary tag. I now have to have them send me the paperwork. If you are purchasing from this dealer be cognizant of the tactics they will use to charge you extra for things that you don't need. Plan ahead and find the vehicle you want. Don't rush to purchase anything from them. It is shame what dealers go through to make extra money by shaking people down for things they don't want. More

The dealership change the price of the truck three times and decided it was ok and decided it was ok More

I traded my 2018 Infiniti Q60S 400 redsport with 58k miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped working and the day after that check engine light came on after putting right at 100 miles on it indicating that someone likely just cleared the code to get rid of the light without fixing the issue. Fast forward to now, 3 weeks later and I can’t even trade it for a 2 door jeep that’s a year older with a manual transmission that this place is asking 21k for . There was enough meat on the bone for the dealer to make money without screwing me. It leaves a sick feeling. On top of that I was made to pay $6 for them to do the deal. I feel like I lost my but on this deal. The entire experience was less than satisfactory. Sad to say I regret doing business here. The dealer with the jeep I want, wants 2k to boot to make the trade. Heart broken! More