Don Jackson Chrysler Dodge Jeep Ram North

Salesman lied about condition of vehicle. I was sent pictures of the vehicle except the large dent covering 4 sections of the side panel. After signing the deal he tells me there’s a small I was sent pictures of the vehicle except the large dent covering 4 sections of the side panel. After signing the deal he tells me there’s a small dent in the side. I told him if he can get a dent guy to make it disappear I would be happy. 10 days later he sends blurry shadowed pics. I ask about the dent he says it’s fixed you can barely tell it’s so small. I said send it to me and I’ll have to see it in person. It’s so bad I take it to a dent person and they give me a price of $3400 to fix or $2800 to repair and paint. Called, texted and emailed Jerry Fultz (sales) and he told me too bad you own it. Tried several more times and same answer. Lying, cheating xxxxxxx of a person and the dealership. More

Experience could have been better. I bought a 2024 1500 Ram Laramie. After having 277 miles on the truck. Trucks battery dies, Engine, ABS, Trailer Break, Powertrain Signs on. I ended I bought a 2024 1500 Ram Laramie. After having 277 miles on the truck. Trucks battery dies, Engine, ABS, Trailer Break, Powertrain Signs on. I ended up taking to another dealer and error codes up to two pages long. I reached out to the person that sold me the truck, and he stated that is common after battery jump. I asked to have someone from management to reach out to me. When they did their inspection on the battery was good. How does the brand new TRUCK dies. No response. I will never buy another vehicle from them. Truck with 336 Miles with issues. Doesn't make any xxxx sense. I was excited not anymore... I'm so PISSED. More

I was taken aback by just how rude this dealership's salesman was, and continued to be ,when trying to selI a 60+K vehicle. Not a good tactic there, champ. Sales might not be your forte. I gave them a c salesman was, and continued to be ,when trying to selI a 60+K vehicle. Not a good tactic there, champ. Sales might not be your forte. I gave them a chance to match or beat my best offers so I could stay local (got 3 better ones) but the response was so rude I would rather drive 4 hours and buy the other one than deal with this man again. Going to save a few thousand dollars to boot. I gave him an opportunity to match instead he called me a liar and lost the sale. With such specific model & option pkg,it would not take more than 3 minutes for him to look himself what others are offering. Driving 4 hours to save close to 3k, not bad. Not having to deal with this dealership? Priceless. More

If I could give no stars, it would be more reflective of their business practices and attitude. Their communication or lack of was terrible and Corey J was arrogant and condescending during price negotiatio their business practices and attitude. Their communication or lack of was terrible and Corey J was arrogant and condescending during price negotiation as he stormed off leaving me standing there because I wouldn't agree to his exorbitant sales price and ridiculous fees. The best part of this experience was the blue bell ice cream and the cup of coffee they offer. Otherwise, stay away. Don't waste your time. More

Salesman gave me a price , went to their web site put in suv and got a better price . Showed to salesman and he gave me a look , but agreed went to finance and got all types of xx , said it was late and get suv and got a better price . Showed to salesman and he gave me a look , but agreed went to finance and got all types of xx , said it was late and get Back to me next day, never heard from him , moved on a got a Volvo xc90 instead More

I had my 2020 Dodge Durango towed there so they would be able to read the codes. I was told the fuel pump sensor malfunctioned and was recalibrated. I asked for the codes and was told there were none that w able to read the codes. I was told the fuel pump sensor malfunctioned and was recalibrated. I asked for the codes and was told there were none that were active. This just makes no sense, they got it working and want me to come get it and that is all of the customer service I will get. Hint taken, I will come get my vehicle that was rigged into working and hope it is able to get me home. Due to this experience, you won't catch me purchasing anything from this dealership. More

THIS HAS TO BE ILLEGAL. They straight up lied about the history. Now I have to pay over $13,000 in repairs. I never would have bought this car had I known the truth. I ju They straight up lied about the history. Now I have to pay over $13,000 in repairs. I never would have bought this car had I known the truth. I just hope my lawyer can help me More

Seeing the other reviews for this dealership makes sense. Please don’t ever buy from them. The indescribable customer service I experienced dealing with the staff at this dealership. The entire staff needs t Please don’t ever buy from them. The indescribable customer service I experienced dealing with the staff at this dealership. The entire staff needs to be trained on customer service and decency. Something needs to be done in regards to how extremely rude your receptionist is, her manager, and your tag and license plate processor. That trio alone will absolutely tank this business if it isn’t already declining. The unprofessionalism needs to be addressed. The fact that they do not address customers concerns or unprofessional experiences says everything you need to know . The critical thinking skills and the ability to resolve conflict in a professional manner doesn’t exist ant this dealership and they give don Jackson a horrible name. More

DO NOT BUY USED FROM HERE. They do not inspect vehicles before reselling and they will leave you with the repair bill. You’d better be a mechanic and know what to look for if y They do not inspect vehicles before reselling and they will leave you with the repair bill. You’d better be a mechanic and know what to look for if you buy a used vehicle from Don Jackson. I purchased a used 2019 ram 1500 5.7 hemi about 3 weeks ago. The day after I got it, a horrible squealing started coming from the engine bay. I also noticed the door lock keyhole had been drilled out. This did not happen in my possession as Iike I said, I had it for less than 24hrs and garage parked it when I noticed it. I immediately texted the salesman who I worked with and asked for help. He told me his manager said the sale is final and I can kick rocks for all they care. Fast forward to today, the squeaking in the engine has turned into coolant puking out from somewhere. Now I cannot drive the truck until it’s repaired. When I tried to contact the sales manager about this, I was sent to voicemail. I asked the lady directing my call if she knew if the sales manager was in his office, she said yes. Yet I still got a voicemail. My calls are still being avoided and I am left with god knows how may repairs to a truck I have had for less than a month and have put less than 200 miles on. More

Horrible customer service. We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've We purchased a used van over a month ago from Jimmy. We are from out of state. We still have not received our plates or any paperwork from them. I've tried calling to find out where these items are and no one will return my calls. There were also items that were supposed to be taken care of prior to picking up, that weren't done. Now we know why the bad reviews. More