Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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Purchase of my Jeep Grand Cherokee Summit I have rated my experience with 5 Stars for several reasons. First, I love my new vehicle and felt like I had received a good deal on the new vehicle I have rated my experience with 5 Stars for several reasons. First, I love my new vehicle and felt like I had received a good deal on the new vehicle and a fair price for my old vehicle. Felix was a pleasure to deal with and seemed to be very upfront and open in all our communications. Other than the back and forth via text and e-mail, I believe I was in an out of the dealership in not much more than an hour. I wish all my business transactions would be as satisfying. And best of all, my wife likes the vehicle (I bought her a GLE 350 two weeks ago)!! And for your information, I debated back and forth between the BMW X5 and the Summit and feel I have made the right decision. I have owned three X5's. See y'all next time..... More
What's Going ON! My representative was very good at listening to my concerns and keeping me informed as to what was happening and the approximate time t would take to My representative was very good at listening to my concerns and keeping me informed as to what was happening and the approximate time t would take to detect and resolve issues found with my car. More
Service was great as well as my rep who checked me in. Fast and friendly service!! Chris was great! He checked me in fast! Even after my car was serviced I asked him if my fluid was filled because on prev Fast and friendly service!! Chris was great! He checked me in fast! Even after my car was serviced I asked him if my fluid was filled because on previous visit technician checked it was completely and it wasn’t. Chris went out of his way to lift my hood and verify my fluids was filled! Thank you very much Chris! More
First Time Buyer As a first time buyer I didn’t know everything that came with buying a car and I was treated with the best service I could imagine. The car was just w As a first time buyer I didn’t know everything that came with buying a car and I was treated with the best service I could imagine. The car was just what I wanted and the dealership did more than assure me that would take care of any concerns I had. I noticed one thing with the car, brought it back the next day and they honored their word. World class experience! More
PHENOMENAL CRYSTAL WARD AT DON JACKSON C/D/J/R IS PHENOMENAL. HER KNOWLEDGE AND PROFESSIONALISM IS GREATLY APPRECIATED. I CAN'T EXPRESS MY GRATITUDE TO YOU ENOUG CRYSTAL WARD AT DON JACKSON C/D/J/R IS PHENOMENAL. HER KNOWLEDGE AND PROFESSIONALISM IS GREATLY APPRECIATED. I CAN'T EXPRESS MY GRATITUDE TO YOU ENOUGH FOR YOUR PERSONAL SUPPORT ON BUYING A CAR. THIS WAS BY FAR THE MOST PLEASANT CAR BUYING EXPERIENCE WE HAVE EVER HAD! More
Best Pricing hands down! No games! I am the worst customer to deal with.... I got a price from Albert Ford and wanted all the figures and fees in advance (which he did). Over the next I am the worst customer to deal with.... I got a price from Albert Ford and wanted all the figures and fees in advance (which he did). Over the next few days I put dealers all over the state that claim to “beat any price” against Albert’s Don Jackson Jeep price. No one could touch it! We did most of the paperwork before I arrived.... Albert (and the whole dealership) was very busy today, but got me in and out in a timely manner. There were no surprises..... only what we had discussed. -An add on that I asked for while on the way to the dealership (A trailer hitch receiver) wasn’t in stock and they’d have it the next day. Albert put us in a demo and will bring our brand new Grand Cherokee to us tomorrow (and we don’t live near the Atlanta area). Get started with Albert Ford before you go (if you know what you want). Easy in.... Easy Out! Everyone at the dealership were kind and helpful (even though terribly busy!). Albert Ford is the man!!! ?????????? -My wife got EXACTLY what she wanted! Tell Albert that Ryan sent you! More
They are fast to complete the buying process! I have been to a lot of dealerships and also sold vehivles for a dealership in Tennessee. The buying experience is the best that I have ever had! If y I have been to a lot of dealerships and also sold vehivles for a dealership in Tennessee. The buying experience is the best that I have ever had! If you need great service, ask for Carol. She is amazing! More
Sales Team, Prompt and Professional , worth the purchase complete buying experience was worth the purchase , from beginning to end , prompt and courteous , very professional . complete team made it very comf complete buying experience was worth the purchase , from beginning to end , prompt and courteous , very professional . complete team made it very comfortable , will highly recommend to friend and family More
Great Service Have been shopping with this dealership for a few years. Have always been treated with respect and kindness. Nerve been pushed into buying a vehicle o Have been shopping with this dealership for a few years. Have always been treated with respect and kindness. Nerve been pushed into buying a vehicle or rushed into making a decision. Just excellent customer service. More
Sales person was patient and professional My experience was well, I enjoyed both the sales person and the finance manager. It took a while but eventually we got everything done. Finishing pap My experience was well, I enjoyed both the sales person and the finance manager. It took a while but eventually we got everything done. Finishing paperwork is the last thing neede. More