Don Jackson Chrysler Dodge Jeep Ram North

Great I really enjoyed the experience i was able to drive off the lot with what i wanted and im very satisfied will recommend this place I really enjoyed the experience i was able to drive off the lot with what i wanted and im very satisfied will recommend this place More

Lightning and Amazing Experience Brett is the man!!!! He made the deal really smooth and entertaining ;) Truly a hardcore salesman with extra ordinary capabilities of personalizing hi Brett is the man!!!! He made the deal really smooth and entertaining ;) Truly a hardcore salesman with extra ordinary capabilities of personalizing his conversation with the customers without shifting from his focus... Truly Admirable and Commendable personality. Thank you! More

Great Experience! So glad I chose Don Jackson for my New 2018 Jeep Wrangler ... I was recommend it to speak with Mr. Albert Ford a salesman who was just outstanding. So glad I chose Don Jackson for my New 2018 Jeep Wrangler ... I was recommend it to speak with Mr. Albert Ford a salesman who was just outstanding.. Once the dealership received my Jeep wrangler , Mr. Ford call me and had all paperwork and ect.. . ready.. Thanks Don Jackson and Staff for helping me with a Great purchased !! More

Great experience. Good people and great service. He took care immediately. The process was very smooth. I would recommend the dealership to a friend. The whole atmosphe Good people and great service. He took care immediately. The process was very smooth. I would recommend the dealership to a friend. The whole atmosphere is very positive. More

Great!!!!!!!!!!!!!!!!!!! Mrs.Amy was great I will visit and send Friends and family to purchase a vehicle from don Jackson Chrysler Jeep, i look forward in purchasing a vehicl Mrs.Amy was great I will visit and send Friends and family to purchase a vehicle from don Jackson Chrysler Jeep, i look forward in purchasing a vehicle in the future. More

I had a very quick and pleasant visit My visit was pleasant. It was quick and my car drives great.i will be bring my car back for service for my next check up My visit was pleasant. It was quick and my car drives great.i will be bring my car back for service for my next check up More

Terrible Customer service, Terrible repair service! I have purchased a used car from this dealership and after a year and half later the car broke down with the transmission issues.(2013 Dodge Dart Limi I have purchased a used car from this dealership and after a year and half later the car broke down with the transmission issues.(2013 Dodge Dart Limited). Luckily, I had a warranty that covered the cost but they held my car for 3 months and returned back. However, I had to return back here for the same issues couple months later. Again! They held my car for another 3 months! Then when I got my car back, I almost had an accident in the highway due to the transmission failure that car would not accelerate only after 2DAYS ive received the car from the repair! This is absolutely a lemon except the fact that it isnt a new car. I have tried Bbb to file a complaint and waiting for their call to reach back. please dont buy any vehicles unless you want this situation on you. More

New Ram 1500 It started out rough but got better as things progressed. It ended up being a good experience and I would recommend the dealer and the vehicle . It started out rough but got better as things progressed. It ended up being a good experience and I would recommend the dealer and the vehicle . More

Awful Experience Don't waste your time. I was at the dealership this past Saturday and had an awful experience. I spoke with Carol last Wednesday and let her know that Don't waste your time. I was at the dealership this past Saturday and had an awful experience. I spoke with Carol last Wednesday and let her know that I was interested in the black (only the black) Yukon XL that was listed online. She told me the price but it would not be at the lot until the following Monday or Tuesday. I told her to please let me know because I was very interested and needed time to get there due to me living in the Florida panhandle (4 hours away). I have a Yukon XL now so i was not worried about not liking the vehicle. Friday afternoon at approximately 5:45 I received a call from Carol telling me that the vehicle had arrived. I told her then that would change my plans for Saturday since i would need to make the trip sooner than expected but i would call her first thing Saturday morning. I called Saturday morning around 10:00 and talked to Carol to let her know i was on my way, had submitted the credit app online, and would like to work numbers along my way. A couple hours later she had another salesman send me some pics. Then she called and i told her when we would be there and at that time i told her we may be interested in white too, and she assured me that was no problem since there were plenty of white ones. Upon arrival at the dealership, we met Carol and she was busy so had the salesman who sent the pictures help us. He took us to the black Yukon but informed us that the vehicle could not be sold because the service engine light was on and it would have to go through service and all to see what was wrong. At this point we were furious because Carol had us drive all this way for a vehicle that could not even be sold...she was too busy to take the time to check it out before notifying me. So, we told the salesman we would look at some of the white ones and he went to look for keys. Then he came back and said all of the white ones had sold. At this point we are furious to say the least...we have wasted a Saturday for a dealership we were just a number at. We had to get a babysitter, drive 4 hours to a dealership that didn't even have a vehicle we were interested in and could purchase and we had already allowed them to run our credit. At this point we asked to speak to a manager. Then the salesman came back and said one of the white ones had not been finalized if we were interested. So, we drove it and came back to look at numbers. That particular one was over $1,000 more than the Yukon we came after so we said no. The salesman took it to the finance manager who then took $500 off. We said no thank you, after everything we had been through that was the best that could be done! We thanked the salesman who got put in the middle of the crap and left without even being able to talk to a manger about the ordeal. I was in shock to say the least because i have never seen such a lack of professionalism and lack of knowledge about the inventory, but nobody seemed to care. We spent two hours there walking in circles looking for the right vehicles because it was so chaotic. I never even heard anything back from Carol, not even a simple apology. Saturday morning prior to all of this, i had an email from Wendy (internet sales assistant) making sure i had talked to someone. I did not see the email until Monday morning and immediately told Wendy about my experience; however, i never heard back from her either. Terrible customer service! More

Very fast and good employees! I really had a good over all experience...i would definitely recommend this dealership. Very positive people that's friendly and make sure you are too I really had a good over all experience...i would definitely recommend this dealership. Very positive people that's friendly and make sure you are tooken care of.. More