Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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Great and pleasant My service rep was new and extremely helpful and took care of my needs and questions she is great asset to your team thank you My service rep was new and extremely helpful and took care of my needs and questions she is great asset to your team thank you More
Steering problem Everything was great with the exception of the time it took do make the repair. It took three days for a small problem. Customer service was great. T Everything was great with the exception of the time it took do make the repair. It took three days for a small problem. Customer service was great. Thanks More
Great Buying Experience My visit to Don Jackson Chrysler Dodge Jeep Ram, was due to their large inventory of jeeps and competitive pricing. They had the Jeep I wanted at the My visit to Don Jackson Chrysler Dodge Jeep Ram, was due to their large inventory of jeeps and competitive pricing. They had the Jeep I wanted at the right price. Everyone I worked with during the sales process was both professional and friendly. More
Hola. Mr. Jim. Believe in my vision. But not only did he Hola. Mr. Jim. Believed in my vision. But not only did he believe in it but he made it come true and worked with me by getting me the best Deal on wh Hola. Mr. Jim. Believed in my vision. But not only did he believe in it but he made it come true and worked with me by getting me the best Deal on what I had in mind and what was best for me and my kids. Thank you Mr. Jim u Rock. Thank you 🙏🏾 More
I brought my car to the service department on Monday to get my car serviced and Glenn was my service advisor he was very professional throughout the process. He had to order a part for my car which took a get my car serviced and Glenn was my service advisor he was very professional throughout the process. He had to order a part for my car which took a few days but he called me and let me know the part had came in as promised. Great customer service I will be back thanks! More
Great It was great, the team was very helpful and fixed my car in a timely manner. Brandy was awesome with a great response time and letting me know what wa It was great, the team was very helpful and fixed my car in a timely manner. Brandy was awesome with a great response time and letting me know what was going on with my vehicle. More
Great Service Kedran always makes me feel like I'm family when I go to get my oil changed. I wish this Dodge dealership did engine diagnostics because I hate going Kedran always makes me feel like I'm family when I go to get my oil changed. I wish this Dodge dealership did engine diagnostics because I hate going to the one on Thornton Rd. They treat you like a number instead of like family. The Union City Dodge is the best by far if you ask me and it starts with Kedran....Thanks!!!! More
Zero Customer Support Bought a brand new 2019 Ram 1500 and noticed a cracked taillight when I got home. I called and asked what could we do about it and I was told "sorry, Bought a brand new 2019 Ram 1500 and noticed a cracked taillight when I got home. I called and asked what could we do about it and I was told "sorry, that's too bad". Thing has less than 1k miles on it. Absolutely zero help. I had to take it to another dealership who without hesitation, replaced the taillight as a customer concession with no questions asked. Wonder why? Because this dealership is about numbers and not customer satisfaction - they are there to get you in, sign some papers, and kick you out the door to never deal with you again. If you want a quality dealership who actually works with their customers during and after the sale, go elsewhere!! More
PERFECT EXPERIENCE FROM THE DEATSVILLE PIG LOVER Every portion of the process was a breeze, there was a specific car I wanted, very specific, they found it within a day, customer service was top n Every portion of the process was a breeze, there was a specific car I wanted, very specific, they found it within a day, customer service was top notch, even drove the distance to deliver the vehicle, very professional and finance was amazingly smooth with no hidden bs or nonsense, much appreciation to all involved at Don Jackson especially Lexi Adams and Danny Jackson! More
Great Buying Experience I found a 2011 BMW 328i on Carfax. I reached out to Don Jackson in Union City, Ga where the car was located. I was immediately contacted by salesman I found a 2011 BMW 328i on Carfax. I reached out to Don Jackson in Union City, Ga where the car was located. I was immediately contacted by salesman Eddie F. He was very pleasant and set up a time for me to test drive the car. When I arrived, the car was waiting for me at the door. Eddie and I went for a test drive. He told me what he knew about the cars history, etc. After the test drive, Eddie made it possible for me to take the car for an independent inspection at the BMW dealership. I decided to move forward with the deal. I had my own financing, and Eddie even offered to deliver the car to me. I've purchased a few cars, and this experience was one of the fastest to complete. I didn't spend all day at the dealership. I highly recommend Don Jackson Union City, and Eddie! More