
Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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The experience was unprofessional and very impersonal. . The salesman that assisted me was very nonchalant as if he wasn't in the customer service profession. But, it worked out great because of his willi The salesman that assisted me was very nonchalant as if he wasn't in the customer service profession. But, it worked out great because of his willingness to allow me to leave without serious consideration of my cash offer or other options. I found a much better Deal at Banks Crossing Jeep/Chrysler dealership in Commerce, GA. It is a shame that you have to travel to a different side of town for better customer service. Chadley and the sales manager at Banks Crossing Jeep /Chrysler gave superior customer service, Sad to say if you are on the southside of town or AA I recommend that you make time to travel outside the perimeter for much better service and vehicle for your hard earned money.. STOP SPENDING YOU MONEY AT ESTABLISHMENTS THAT TREAT YOU AS YOU LIKE 1/3 OF A CITIZEN No I would not recommend Don Jackson Chrysler Jeep Dodge to anyone I know. for there vehicle needs. More
Customer service was good. I had considerable wait time but considering the times we're in, got me in and out in an hour and half. Good service and professional!! but considering the times we're in, got me in and out in an hour and half. Good service and professional!! More
From my first phone call to the very moment I picked up From my first phone call to the very moment I picked up my vehicle the service dept staff were exceptional. I felt like they actually cared. From my first phone call to the very moment I picked up my vehicle the service dept staff were exceptional. I felt like they actually cared. More
Stephanie was absolutely wonderful! She worked with me to secure all the details needed with the warranty company for the engine replacement. Her customer service was second to none. to secure all the details needed with the warranty company for the engine replacement. Her customer service was second to none. More
Repaired problem and received vehicle back the same day Employees are polite, helpful and communication was great and they diagnosed the problem and I got my vehicle back same day. My advisor Chris was very Employees are polite, helpful and communication was great and they diagnosed the problem and I got my vehicle back same day. My advisor Chris was very helpful and stayed in contact all day & I really appreciated that More
Kedran was AMAZING he changed the way I feel about dealerships. Females always get messed over when we need our cars fixed, Kedran didn’t make me feel that way, he explained everything and I wasn’t co dealerships. Females always get messed over when we need our cars fixed, Kedran didn’t make me feel that way, he explained everything and I wasn’t confused at the end. More
Great customer service Attention to customer and explanation of services provided were the best since coming to Don Jackson Chrysler Dodge Jeep Ram for servicing my vehicle Attention to customer and explanation of services provided were the best since coming to Don Jackson Chrysler Dodge Jeep Ram for servicing my vehicle over 5 years ago. More
Shamarr (aka Shamroc) was polite, professional, and perfect to work with. He got me the vehicle I was looking for at a very reasonable price and it took less than thirty minutes to complete the paperwo perfect to work with. He got me the vehicle I was looking for at a very reasonable price and it took less than thirty minutes to complete the paperwork! From the first phone call I made to the dealership, I knew I chose the right one when Shamarr answered the phone with a friendly voice. He made sure I had everything I needed before I came to the dealership, sent photos of the vehicle before I came, and it couldn’t have been a better experience! More
Mr. Terrell Dowdell was attentive and ready to assist me with my questions regarding my truck. His advice was helpful and allowed me to make an informed decision. I was appreciative of his expertise and I with my questions regarding my truck. His advice was helpful and allowed me to make an informed decision. I was appreciative of his expertise and I will request his professional customer service as a if I return to Don Jackson's service department. More