Don Jackson Chrysler Dodge Jeep Ram North

Very exceptional. I have never had an experience like Mr Terry provided. Simply exceptional!! I can’t wait until the next time that I’m ready to purchase a car, I’m definitely coming to see Mr Terry! Terry provided. Simply exceptional!! I can’t wait until the next time that I’m ready to purchase a car, I’m definitely coming to see Mr Terry! More

Thank you so much Jon see you again in a few months. Service was quick and precise. I appreciate you allowing me to tell you the specifics. Ms. Mildred Hall Service was quick and precise. I appreciate you allowing me to tell you the specifics. Ms. Mildred Hall More

Straightforward and ensured that I got what I wanted. Kept me informed of the entire process. Even set up appointment to make sure what I wanted was installed. Kept me informed of the entire process. Even set up appointment to make sure what I wanted was installed. More

I can truly say every time I have visited this place I was welcomed in, with the great! Personalities and Great costumer service. From purchasing my first car to visiting in the service department from ti was welcomed in, with the great! Personalities and Great costumer service. From purchasing my first car to visiting in the service department from time to time for maintenance on my car. I love it here and is now trying to purchase another car. More

Considerable incompetence in their Service Department The power steering on my 2017 Ram went out on 6/23/2020 so I had it towed over to Don Jackson Chrysler Dodge Jeep in Union City GA to access the probl The power steering on my 2017 Ram went out on 6/23/2020 so I had it towed over to Don Jackson Chrysler Dodge Jeep in Union City GA to access the problem and have it repaired. After accessing the problem the service tech advised that it would be 10 to 13 days for the repairs to be completed. Two weeks passed and I would call the service dept, the phone would just ring and ring. Then when someone would answer they would either hang up on me or send me to some random voicemail box. The only way I could communicate with the service dept was to actually go up there. So after one month I finally get my truck back and they give it back to me with the inside covered in ants. Next I notice that the truck seems to drive a little different. After going to another dealership right at a week after getting my Ram back because I refuse to let the incompetent representatives at Don Jackson go anywhere near my truck moving forward. I find out my brand new tires are cupping because the front end is so far out of line, and the power steering unit wasn't installed properly. I wouldn't advise letting anyone in the Don Jackson service dept in Union City, GA work on your child's tricycle!! I've never experienced such poor customer service, horrible technicians, and just plain lack of concern for the customer at any of the many dealerships I've used in the past 20 years. Today is 8/14/20 and I am still trying to get my vehicle back into the driving shape it was in before I left Don Jackson work on it!!!! I wouldn't recommend using this service dept under ANY circumstances!!!!!!!!!! More

Sales representative was great!! He really helped throughout the entire process. He even shared how he made his own sanitizing wipes which we’re going to try! And, he worked to get us on out with min throughout the entire process. He even shared how he made his own sanitizing wipes which we’re going to try! And, he worked to get us on out with minimum wait time! We will definitely recommend your dealership to our family and friends! More

This was the best purchase experience I’ve ever had. Great dealership. Chuck Watts is very easy to work with. The price advertised was the price I paid. Thank you. Great dealership. Chuck Watts is very easy to work with. The price advertised was the price I paid. Thank you. More

Great Experience Andrew and the finance manager was awesome. Would love to do business with them again. Thank you so much for your assistance. You where great! Andrew and the finance manager was awesome. Would love to do business with them again. Thank you so much for your assistance. You where great! More

Great experience. Great service. Helpful employees. Came for an oil change and they went the extra mile and ran an inspection on my vehicle. Will definitely be returning for further services. for an oil change and they went the extra mile and ran an inspection on my vehicle. Will definitely be returning for further services. More

Battery service. I had an aux. battery go bad and they replaced the battery. I was in the dealership for about 3 1/2 hours. I did not have a scheduled appointment exc I had an aux. battery go bad and they replaced the battery. I was in the dealership for about 3 1/2 hours. I did not have a scheduled appointment except to be there before 7:00am. More