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Don Hinds Ford

Fishers, IN

4.6
315 Reviews

12610 Ford Dr.

Fishers, IN

46038

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Showing 315 reviews

February 02, 2023

My vehicle was having battery drain , I dropped it off before Thanksgiving, service dept told me it need computer programmed and battery , I paid them for both items $400.00 dollars and it didn’t fix my p More

by Pwnphilnorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in service department
Feb 05, 2023 -

Don Hinds Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Don Hinds Ford Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Marq Boggs mboggs@donhindsford.com

Feb 05, 2023 -

Pwnphilnorris responded

How would you like to resolve this , my Ford Focus needs repaired and I would be willing to discuss

December 19, 2022

Scott Burton helped me purchase this car and was incredibly helpful. I found the vehicle online listed at a very good price and Scott and team were able to work with me to make sure I was able to ge More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Burton
Dec 21, 2022 -

Don Hinds Ford responded

Hi Josh, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

December 17, 2022

The work was done on time and the recall repaid was completed. They called me to pick my car up. More

by Rleibrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 20, 2022 -

Don Hinds Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

December 12, 2022

Very good service and very fast also, without no surprise for me or miss understanding More

by daniel.diaz.dd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 13, 2022 -

Don Hinds Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2022

Easiest car buying experience I’ve ever had. Rylan Denney is a genuine, caring, and real person and in my dealings with him I often forgot that he was even a salesman. He talks to you about what More

by lofo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylan Denney
Nov 29, 2022 -

Don Hinds Ford responded

Lofo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Don Hinds Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2022

Took care of us and were very empathetic to our needs. We truly appreciated their help. More

by jkimm10062
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas/Brandi
November 07, 2022

It’s a very friendly professional and an amazing dealership thank you very much to everybody More

by alyona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Fields
Nov 14, 2022 -

Don Hinds Ford responded

Hi Alyona, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 06, 2022

Since this dealer has been here for Many years I wanted to deal with them. Also very convenient as I live 2 miles away. Then no pressure from my salesperson. More

by calicat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman.
Nov 11, 2022 -

Don Hinds Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

have always been very nice to me when i went in for my last oil change i came on the wrong day they were able to get me in any way thank you More

by waden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Nov 07, 2022 -

Don Hinds Ford responded

Hi Waden, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 26, 2022

The sales representative, Ralph Fields, was very professional and a joy to work with through the process More

by Thomas.schath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Fields
Nov 07, 2022 -

Don Hinds Ford responded

Hi Thomas, thank you for leaving such a great review and high star rating. At Don Hinds Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

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