Don Hinds Ford

Ralph Fields was the sales representative and although I was looking at 2020 or newer, the costs & mileage was NOT fitting my budget. He suggested a 2017 Lincoln that fit my mileage & cost expectations. H was looking at 2020 or newer, the costs & mileage was NOT fitting my budget. He suggested a 2017 Lincoln that fit my mileage & cost expectations. He was a pleasure to work with and I drove off the lot with the 2017 Lincoln. More

Great Staff to work with and a great dealership experience, the dealership was clean and very helpful experience, the dealership was clean and very helpful More

Purchased a truck from Kyle at Don Hind Ford online (Ebay), was to pick the truck up on Saturday. Then I was told truck was no longer available. I wasted hours of my time. And I believe they found so (Ebay), was to pick the truck up on Saturday. Then I was told truck was no longer available. I wasted hours of my time. And I believe they found someone else to pay them more money. I sent emails to both the Owners of the dealership asking for help on this issue, got absolutely NO response from either of the Owners. I wouldnt trust this dealer. Also the fact that I got no response for the Owners is really disturbing. More

Steve will always do his best to get me in and out as soon as possible. He always knows who I am every time I come in. soon as possible. He always knows who I am every time I come in. More

Experience with dealership was great! ! Salesman was knowledgeable, helpful and courteous! Even our black lab was welcomed with open arms! ! Salesman was knowledgeable, helpful and courteous! Even our black lab was welcomed with open arms! More

I found the sales staff ro be very helpful and friendly. Follow up service for title and registration very convenient. Follow up service for title and registration very convenient. More

Ralph did an amazing Job! !! I would recommend Don Hinds Ford to anyone looking for a family-owned dealership. !! I would recommend Don Hinds Ford to anyone looking for a family-owned dealership. More

You dropped the ball this time. Instead of bringing my truck around after it was finished I was told by the cashier to walk out to row 2 and my truck would be there which it wasn’t. Instead of bringing my truck around after it was finished I was told by the cashier to walk out to row 2 and my truck would be there which it wasn’t. I had to walk all the way back and have someone find my truck. I talked to your service manager about this and he agreed it was poor customer service but he didn’t indicate anything would be done about it. He basically said “well that’s just the way it is these days”. In other words another excuse for your third rate service. More

They are a pleasure to work. Hoping to buy my next new to me car through them. Hoping to buy my next new to me car through them. More

Best dealership in the Indianapolis market. I wouldn’t go anywhere else. Service department is well organized. I wouldn’t go anywhere else. Service department is well organized. More