Don Hinds Ford

When I am in the area I always use Don Hinds Ford because of their excellent service. of their excellent service. More

My salesman Steve Summeier and their staff have always been polite, professional, and just amazing to work with . As a repeat customer they are great to work with. been polite, professional, and just amazing to work with . As a repeat customer they are great to work with. More

One of the worse experiences I have had with a car dealer, I took my Focus because of A/C issues, they told us it was because the Thermostat, we changed it and did not fix the issue, then they mention dealer, I took my Focus because of A/C issues, they told us it was because the Thermostat, we changed it and did not fix the issue, then they mentioned that since it is cheaper to refill the system rather than pursue a full repair the proceed just to find out that the system can't be filled due to the obvious, it has a hole... then they charge me the FULL price for charging the system. In total I got a full cost of $1000 wasted between the thermostat and the "refill". Very dissappointed. More

They didn’t have to do much to sell me on the Ford I purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker pr purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker price does not include the coating that was already put on the vehicle, that just seems wrong. More

People were nice, transaction was smooth but a little disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & the disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & there was a tray under the car that partially came off and was dragging requiring a visit to our local garage for repair). More

They were courteous honest, didn't waste my time, and did what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. More

The selection at Don Hinds Ford selection was second to none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who is looking to buy! More

This is the 3rd vehicle we have purchased from Don Hinds. They have always been informative and low pressure. We also use their service department. It's large and the service department always stays in touch They have always been informative and low pressure. We also use their service department. It's large and the service department always stays in touch. More

I'm a first time customer, who just became a lifetime customer! Don Hinds' Customer Service is excellent, and they made purchasing a used vehicle painless--from the great price offered, great financing o customer! Don Hinds' Customer Service is excellent, and they made purchasing a used vehicle painless--from the great price offered, great financing offered, and great warranties offered... just a super fun and easy dealership to work with! I am a true skeptic on used cars-this is the first time I've ever purchased a used car-and first time I've ever purchased a Ford- but the transparency of the vehicle's condition and safety ratings in addition to all the warranties provided through Ford as well as Don Hinds... not to mention the thorough inspection that is done by their service department before a car is actually put out for sale really sold me. I had been to many other dealers and used car lots, and none of them offered anything comparable! More

Great experience overall. A stress free environment with no pushy salesmen. Michael Nelms did a great job and I would recommend this dealership and salesman to anyone! Also t A stress free environment with no pushy salesmen. Michael Nelms did a great job and I would recommend this dealership and salesman to anyone! Also the best F150 selection in Central Indiana for sure. More