Don Hinds Ford

They didn’t have to do much to sell me on the Ford I purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker pr purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker price does not include the coating that was already put on the vehicle, that just seems wrong. More

People were nice, transaction was smooth but a little disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & the disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & there was a tray under the car that partially came off and was dragging requiring a visit to our local garage for repair). More

They were courteous honest, didn't waste my time, and did what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. More

The selection at Don Hinds Ford selection was second to none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who is looking to buy! More

This is the 3rd vehicle we have purchased from Don Hinds. They have always been informative and low pressure. We also use their service department. It's large and the service department always stays in touch They have always been informative and low pressure. We also use their service department. It's large and the service department always stays in touch. More

I'm a first time customer, who just became a lifetime customer! Don Hinds' Customer Service is excellent, and they made purchasing a used vehicle painless--from the great price offered, great financing o customer! Don Hinds' Customer Service is excellent, and they made purchasing a used vehicle painless--from the great price offered, great financing offered, and great warranties offered... just a super fun and easy dealership to work with! I am a true skeptic on used cars-this is the first time I've ever purchased a used car-and first time I've ever purchased a Ford- but the transparency of the vehicle's condition and safety ratings in addition to all the warranties provided through Ford as well as Don Hinds... not to mention the thorough inspection that is done by their service department before a car is actually put out for sale really sold me. I had been to many other dealers and used car lots, and none of them offered anything comparable! More

Great experience overall. A stress free environment with no pushy salesmen. Michael Nelms did a great job and I would recommend this dealership and salesman to anyone! Also t A stress free environment with no pushy salesmen. Michael Nelms did a great job and I would recommend this dealership and salesman to anyone! Also the best F150 selection in Central Indiana for sure. More

Great people they made buying my new truck very simple and easy especially Ralph Great salesman and easy especially Ralph Great salesman More

Do not buy from this dealership if you live out of state! Shawn Rhea was our salesman which knew nothing about the sales tax. Had he know that we had to pay a sales tax in Indiana and again in Arkansas. He d Shawn Rhea was our salesman which knew nothing about the sales tax. Had he know that we had to pay a sales tax in Indiana and again in Arkansas. He definitely did not have our interest at hand. We now have paid 7,000 in taxes. Had we known this we would not have made the deal. Honestly do not purchase a vehicle in Indiana. They are not a reciprocal state therefore you will be pay taxes in the state you reside as well as Indiana. I’ve learned an expensive lesson and realize Don Hinds Ford is all about the sales. Even after calling them about this they still didn’t know the tax rules. More

My dealings from the beginning with salesman Ralph were consistently respectful, accommodating, resourceful and he was not overly aggressive. I found my interactions with salesman Duane Adams was equally r consistently respectful, accommodating, resourceful and he was not overly aggressive. I found my interactions with salesman Duane Adams was equally resourceful and pleasant. They both displayed much patience with me throughout months of working together in my purchase of a terrific 2024 Maverick XLT (non-hybred). With my approval, they arranged to have several additional items installed/performed once the vehicle arrived at Hines. Their attention to detail was tops. Overall, my experience with the dealership was 5 stars+. More