Don Hinds Ford

The works regular service I take my older Mercury (2006) to Ford for regular service. I have had a few other services I needed (wheel bearings, brake calipers, etc.) and was a I take my older Mercury (2006) to Ford for regular service. I have had a few other services I needed (wheel bearings, brake calipers, etc.) and was always taken care of More

Not completely happy with my experience I purchased a 2013 Ford Explorer from Don Hinds. My wife and I discovered that the back passenger side window made a sound when you let it up and down I purchased a 2013 Ford Explorer from Don Hinds. My wife and I discovered that the back passenger side window made a sound when you let it up and down. It was brought to our salesman attention at the time of purchase and we were told that it was noted and would be taken care of if the motor was to go out. Days later we found out the driver side door did not lock which was something i admit we didn’t check when we purchased the vehicle but you automatically assume that a vehicle being sold by a dealer has doors that lock. We took the vehicle back for service for the lock as well as to have the back window checked. The service department said the motor on the window was bad and it would soon go out. The truck also needed a new door handle so the door would lock. The dealership agreed to fix the lock but not the window cause they said it still works even though the service department said it would go out soon. Our salesman basically told us it’s the service department job to get ppl to spend money on things within your vehicle that actually may not even need to be fixed. That was very unnerving to hear! We understand that used cars are not perfect but i would never purchase a used car that has doors that don’t lock or a window that may not work soon. I had only had the vehicle a week and i feel those two things should have been taken care of at no cost to myself. Due to how this was handled my wife who was also looking to purchase another vehicle has chosen to not purchase her next vehicle from Don Hinds. So a $225 window fix cost them a sale of another vehicle. More

Don Hinds Ford is “making dealerships great again” Whether you are bringing in for an oil change, or other routine maintenance, or a complete system overhaul, Don Hinds Ford is the place to be. They h Whether you are bringing in for an oil change, or other routine maintenance, or a complete system overhaul, Don Hinds Ford is the place to be. They have factory trained service advisors and technicians who know how to fix it so you can forget it when it comes to any issue with your vehicle. You don’t have to only bring your Ford vehicle....you can bring ANY vehicle to Don Hinds Ford and get the same high quality parts, service, and peace of mind. My family has been coming here for more than fifty years, and you should, too! More

Excellent customer service very impressed at the excellent customer service, if your looking to purchase a car ask for Sarah she is great. If u are looking for a great deal defi very impressed at the excellent customer service, if your looking to purchase a car ask for Sarah she is great. If u are looking for a great deal definitely give Don Hinds Ford a try More

Easy and fast Great service! Fast and easy. Our sales lady was very informative and knowledgeable about every car we had questions. We will be back to buy another c Great service! Fast and easy. Our sales lady was very informative and knowledgeable about every car we had questions. We will be back to buy another car or truck when needed. More

Oil change They must have been in a hurry because they forgot to put an oil change sticker on my windshield. I do hope they did change my oil, oil filter and rot They must have been in a hurry because they forgot to put an oil change sticker on my windshield. I do hope they did change my oil, oil filter and rotated my tires. More

Terrible Service Department Service techs are unable to figure out if they can do a oil change. 5 different reps today all unable to write up a oil change. I finally just left. Service techs are unable to figure out if they can do a oil change. 5 different reps today all unable to write up a oil change. I finally just left. More

Win/Win. The experience with the salesman was 1st class. The negotiation and time spent with the salesman was beyond fair and was, in the end, a win/win. The experience with the salesman was 1st class. The negotiation and time spent with the salesman was beyond fair and was, in the end, a win/win. More

Customer Service I just purchased my second car from Don Hinds and the customer service is outstanding. The service dept is also outstanding. Each time I have taken my I just purchased my second car from Don Hinds and the customer service is outstanding. The service dept is also outstanding. Each time I have taken my car in for service I’m greeted with my name and at completion Jim Zell comes to get me and takes me to the cashier. This dealership desearved an A+ I went in for routine service on my Escape and left with a new Edge while my car was being serviced More

Fast, Hassel Free, Wonderful Experience! The truck was listed on the internet, just what I needed for my business. In no time at all I put it to work. Cam made the buying experience fun, Sh The truck was listed on the internet, just what I needed for my business. In no time at all I put it to work. Cam made the buying experience fun, Shawn took care of the paperwork, Easy Peasy! More