Don Hinds Ford

Lincoln MKC Service Don Hinds Service Dept does a great job providing accurate and fair information about what services were provided. The work is done as scheduled and w Don Hinds Service Dept does a great job providing accurate and fair information about what services were provided. The work is done as scheduled and without surprises. More

Service Great job in taking care of my truck. Had an issue w brakes which was taken care of. Also had trailer lights checked. Everything fixed. Great job in taking care of my truck. Had an issue w brakes which was taken care of. Also had trailer lights checked. Everything fixed. More

Absolutely amazing. My car was in the body shop needed alignment aligned it. Jim Zell noticed I needed an oil change.Thank you Jim. Saved me time. My car was in the body shop needed alignment aligned it. Jim Zell noticed I needed an oil change.Thank you Jim. Saved me time. More

Service on my 2014 Escape I am completely satisfied with my experience having my oil changed at Don Hinds Ford. Other items were checked during my service call and I received I am completely satisfied with my experience having my oil changed at Don Hinds Ford. Other items were checked during my service call and I received honest evaluations which appreciate. There was no push for additional services. More

Tires I was informed that my new Edge Titanium with only 19,000 miles was halfway through the tire tread and should plan on replacing them in the not too di I was informed that my new Edge Titanium with only 19,000 miles was halfway through the tire tread and should plan on replacing them in the not too distant future. When I challenged why a brand new car would only get 40,000 on new tires, I was told sometimes Ford puts “less expensive” tires on their new cars to keep the cost down. On a Titanium? That listed over $40,000? That’s certainly not the quality one would expect on the Titanium. I’ve bought Ford vehicles for over 40 years and this is my last if this is now Ford’s standard for quality. More

almost great experience. I enjoyed buying a vehicle from Don Hinds Ford! Sarah Bolen was bery nice and informative. She was great to negotiate with. She took care of all our n I enjoyed buying a vehicle from Don Hinds Ford! Sarah Bolen was bery nice and informative. She was great to negotiate with. She took care of all our needs and was pleasant accomplishing them. I was not pleased with the cleaniness of the inside of the Escape when we picked it up. It was still dirty on the floorboard, a molding piece was missing on the passenger side outside column and the head liner was spotted and dirty. I returned the vehicle to the dealership and it was taken care of. I think the latter things is something that shouldn't happen. Thanks More

Friendly, but not super effective. The people at the dealership have always been really friendly, but have failed to resolve my car issues on two separate occasions. The first time I to The people at the dealership have always been really friendly, but have failed to resolve my car issues on two separate occasions. The first time I took my car to them, they told me that nothing was wrong with the battery or ignition, but then my battery died twice the following week. The second time I took my car to them, they had me wait for 2 hours while they attempted to work on the stereo system, but were unable to resolve my issues. They also never have any rental cars available, which makes it very difficult to get my car worked on when I have an emergent issue, as I am a single car family. More

You guys got it done big thanks to Doug Vanatta So the best you got it done got me into the Ford explore and I love it nice hospitality and Doug Vanatta is very nice So the best you got it done got me into the Ford explore and I love it nice hospitality and Doug Vanatta is very nice More

Great Salesperson - F&I So So My salesperson Josh Kern, was great. He went way above and beyond in the purchase of my 2018 4RUNNER and I recommend without reservation. Apparently, My salesperson Josh Kern, was great. He went way above and beyond in the purchase of my 2018 4RUNNER and I recommend without reservation. Apparently, the finance manager has very few people write a check for a vehicle. First it was can you get a cashiers check. Then it was, well, just finance the vehicle and pay it off in one payment. Finally got it done by verifying the check was good with the bank and pulling my credit. Clearly he did not trust me and had a difficult time getting past using his finance options. More

Great Service I have been with Don Hinds for 6 years now. On my second Ford. I have always received good service both from the service department the office staff I have been with Don Hinds for 6 years now. On my second Ford. I have always received good service both from the service department the office staff and the collision department. I would totally recommend Don Hinds Ford. More