Don Hinds Ford

I called to set up a time to get my airbags replaced. Long story short: I told the tech that I was “particular” with my special edition Mustang and wanted to know what pry tools would be used on the pan Long story short: I told the tech that I was “particular” with my special edition Mustang and wanted to know what pry tools would be used on the panels. He said: “and the particular ones will always complain.” He then told me that he couldn’t guarantee that my car would look like it did when it came.” Enough with Don Hines! My wife went in to talk about faulty weather stripping on her 50k Edge and the tech accused her of allowing our kids to kick it off. Off the top of my head: we bought a Fusion from Don Hinds and the salesman went through our center console. The best one ever is when the Mustangs hood paint started peeling. Don Hinds laughed me out of there until I had to get my friends from Ford Corporate involved. I can’t even tell you how much I cringe at the thought of buying, taking my car in, or even passing by Don Hinds after these events. I don’t mind driving all the way out to Greenwood to see Ray Skillman and gladly hand him my money. No thanks Don Hinds. You had your chance. More

Service visit Friendly, knowledgeable, and on time ! Nice clean facility. Everyone from the service writer to the service cashier greeted me and thanked me for my v Friendly, knowledgeable, and on time ! Nice clean facility. Everyone from the service writer to the service cashier greeted me and thanked me for my visit More

Don Hinds is awesome 2nd time buying a vehicle from this dealership and they are awesome. Sarah Bolen my sales rep. was so helpful and friendly. Outstanding sales person. 2nd time buying a vehicle from this dealership and they are awesome. Sarah Bolen my sales rep. was so helpful and friendly. Outstanding sales person. Thank you so much for your help! More

Service advisor Ron Bechman is the best. Always pleasant, always does his best to fit you in, even though he’s already covered up. Robert Kinghorn always does his best to fit you in, even though he’s already covered up. Robert Kinghorn More

Always fair, helpful and courteous . I drive quite a distance to this dealership to have my maintenance completed and will continue in the future. Thank you . I drive quite a distance to this dealership to have my maintenance completed and will continue in the future. Thank you More

EXCELLENT service!!!!! They always get me in and out and the service is always done thoroughly. No worries here ..... thanks for the offer excellent service!!! the service is always done thoroughly. No worries here ..... thanks for the offer excellent service!!! More

Going the Extra Mile Ford Edge is my car. My last three have been Ford Edges so I was looking for a new (2019) Ford Edge. Checked with some local dealerships and found tha Ford Edge is my car. My last three have been Ford Edges so I was looking for a new (2019) Ford Edge. Checked with some local dealerships and found that Don Hinds had what I thought I wanted. I had used them for service in the past and they gave excellent service. Turns out the Titanium that I wanted was not quite what I wanted so they searched until they found an SEL that fit the bill. They brought the car to Indianapolis and the deal was done. The online sales agent, Sarah Bolen, went beyond my expectations. She is the best! I definitely will be referring people to Don Hinds Ford. This was the best car buying experience ever! More

Friendly staff We worked with Jeff who was very helpful and knowledgeable about the f150. He was very friendly and courteous. The finance manager, Randy, was also ve We worked with Jeff who was very helpful and knowledgeable about the f150. He was very friendly and courteous. The finance manager, Randy, was also very pleasant and friendly. Overall our experience was very good. More

Great service, great people I purchased my car here and I've had it serviced here. They have always met my needs. I trust them with the maintenance of my vehicle. I purchased my car here and I've had it serviced here. They have always met my needs. I trust them with the maintenance of my vehicle. More

Excellent Sales Staff We have purchased two vehicles from Don Hinds Ford and each time the sales staff was excellent. They have answered our questions and went above and be We have purchased two vehicles from Don Hinds Ford and each time the sales staff was excellent. They have answered our questions and went above and beyond to make sure we were satisfied with the car we bought. The were not pushy and did not try to sell us things we were not interested in. They showed a true interest in helping us. More