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Don Hinds Ford

Fishers, IN

4.6
315 Reviews

12610 Ford Dr.

Fishers, IN

46038

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Showing 315 reviews

October 25, 2022

Best car buying experience I’ve ever had. No hassle, honest and up front about car history, and knowledgeable. More

by a.stanton84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelms
October 14, 2022

Everyone at the dealership has been helpful, when We picked up the van Kyle let us know it could be a couple weeks till we received the title which is no problem considering my son is stripping the rest More

by clay56687
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and Teresa were Very nice and helpful
October 08, 2022

They have always given excellent service. The repairs are quick and I always have an estimate before the work is started! They tell me what is needed and help to keep the price low! I would r More

by robertaschildmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 11, 2022 -

Don Hinds Ford responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 01, 2022

A+ start to finish. Salesman =ALLSTAR FINANCE MANAGER= ALLSTAR Mike Nelms is the Man!! Thank you guys for such a wonderful experience! More

by nelmzy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelms + Brad Albright
Oct 11, 2022 -

Don Hinds Ford responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2022

I have been very pleased with the service I have received with every visit. The care and consideration I was given at my visits was above average. More

by Granny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
August 19, 2022

I have used this dealership for years and have never had a bad experience. Service advisor Scott Krouse is very pleasant. He is a good communicator. We were so pleased that he was able to track down part More

by Nette9801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Krouse
Aug 23, 2022 -

Don Hinds Ford responded

Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

August 16, 2022

The service provider is friendly and courteous My salesman for the Bronco I bought has done a excellent job. More

by tkedadof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Adams and Dustin Greene
Aug 23, 2022 -

Don Hinds Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Don Hinds Ford Inc! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2022

Purchased a Ford Ecosport for my daughter for college. I was quoted the price with rebate (ford drives u rebate, they also had a military rebate but you could only choose one). Everything seemed fine and More

by Patrick Hagerty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Aug 08, 2022 -

Don Hinds Ford responded

Hi Patrick, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Don Hinds Ford Inc. We take our customers’ comments seriously so we hope that you’ll contact Brad Zaun at bzaun@donhindsford.com so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

Oct 12, 2022 -

Patrick Hagerty responded

This was resolved. The dealer did contact me and completed the rebate process. Sad I had to write a crappy review to have them fix it but at least they did, so I do commend them for doing what's right.

June 30, 2022

I would recommend this dealership to anyone looking to buy a Ford. I was prepared for the worst, having heard horror stories of other dealerships marking up their Maverick retail orders. I was pleasantly More

by swfahlsing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dickey
June 24, 2022

I have taken my Ford expedition in four times because the running board does not work consistently. Of course every time it’s there it works so they have decided to do nothing about it. More

by Kelly C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Mark
Jun 25, 2022 -

Don Hinds Ford responded

Hi Kelly, we are so disappointed to learn of this situation you have described. Please give a call Marq Boggs at mboggs@donhindsford.com if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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