Don Hinds Ford

Dustin did an outstanding job When I came to pick it up all of the work preformed was extended warranty One small problem was when I left the lot and on my way home the driver side rear wheel fell off A all of the work preformed was extended warranty One small problem was when I left the lot and on my way home the driver side rear wheel fell off Apparently some one forgot to put the locking lug and remaining lug nuts back on the wheel I was able to drive it slowly off the main road to a parking lot and Dustin had it towed Back to the service bay Was chaotic to say the least driving on only the brake drum After all of the repairs I was notified it was completed and Dustin had it delivered to my home it seems to be working fine at this time but I have not had a chance to to drive it on the highway at highway speeds Dustin has been very responsive and wants to make sure everything is functional More

Have had good success with service dept and my service advisor Scott Krouse does an excellent job taking care of me advisor Scott Krouse does an excellent job taking care of me More

Don Hinds Service Department ROCKS! The vehicle always serviced on time and the work is performed expertly. The vehicle always serviced on time and the work is performed expertly. More

Well, it was hit and miss for a while. Was having issues with the fan speed selector for air conditioner and heater. Not all settings were working, brought our 2013 Ford Fiesta in to have Was having issues with the fan speed selector for air conditioner and heater. Not all settings were working, brought our 2013 Ford Fiesta in to have it looked at. Was told the motor fan resistor was bad. Had it replaced, within 4 weeks settings 1-3 were no longer working. Returned to Don Hines Ford to have it checked out, was again told the resistor went bad again, and that the blower motor was now in need of replacement. During the drive home, the fan stopped working again. Immediately returned to Don Hines, and was told once more the resistor was bad again. Was replaced again. Within days, the fan stopped working once more. Returned the Fiesta to Don Hines once again. They kept the car for a few days to get to the bottom of the problem. As of now, we’ve had the car back for about three weeks, and everything seems to be working properly. I must commend Scott Krose, our service advisor, for be patient with us and his excellent customer service. He showed he really cared, and was very intent on getting this issue taken care of. More

Don Hinds is the only dealer whom I went back for purchase of a second vehicle. Don Hinds Ford delivers high quality in sales and service. Scott Burton delivered top service during and after the sal purchase of a second vehicle. Don Hinds Ford delivers high quality in sales and service. Scott Burton delivered top service during and after the sale. We had purchased a new vehicle in 2020 and returned to purchase another vehicle in 2024. We recommend Don Hinds very highly and will purchase from them again. More

Just completed our 4th vehicle purchase from dealership. Loyal longtime customers for service and purchase. Diana Bell helped us align on a trade-in figure that would work financially for us—went to bat and Loyal longtime customers for service and purchase. Diana Bell helped us align on a trade-in figure that would work financially for us—went to bat and exceeded our expectations so we could close the deal. Highly recommend! More

Scott Burton is my go to guy! He understands the urgency I do need. No fluff just gets me in and out!! Loving my new F-350!! He understands the urgency I do need. No fluff just gets me in and out!! Loving my new F-350!! More