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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.7
208 Reviews

208 Reviews of Don Herring Mitsubishi Plano - Service Center

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July 22, 2024

Service department of Plano kips me going back because there excellent service and the confidence I have driven my car thank you so much,Kip doing nice work. More

by Marlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Don Herring North Mitsubishi responded

First, we apologies for just now responding to your review. Thank you so much for allowing Scott and the team the opportunity to assist you! We really appreciate you taking the time to leave us a review!

July 15, 2024

Super Service with Preston always ! ! Professional and Courteous. He always listens. Waiting area is always clean. Everyone is friendly. KUDOS 100% !!! More

by cojo.1981@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Don Herring North Mitsubishi responded

First, our apologies for the delayed response! We really appreciate you taking the time to leave us a review! Thank you so much for allowing Preston and the team the opportunity to assist you!

May 28, 2024

I had a great experience at this dealership. Everyone in the service department was friendly and knowledgeable. More

by kimclemens23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Preston and the team in servicer the opportunity to assist you! We appreciate you taking the time to leave us a review!

February 29, 2024

I like that I always receive Prompt and courteous service here and my car gets the cate it needs. More

by Bambi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Mar 01, 2024 -

Don Herring North Mitsubishi responded

Thank you for allowing Evan to assist you! We appreciate you taking the time to leave us a review!

January 08, 2024

This dealership will run a diagnostic test on your vehicle to see what’s wrong with it. But, if you chose not to use them to fix your car, then they’ll charge you for $179 for diagnostics you didn’t a More

by PrincessLeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Pendleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Great greeting when I arrived. Went over what needed to be done. I can always count on my Outlander Sport being done right. So happy with Mitsubishi. More

by Mkroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Preston and the team the opportunity to assist you! We appreciate you taking the time to leave us a review and your feedback!

December 03, 2023

I have counted on Don Herring for five years. All of the staff are courteous ,friendly and professional. The service department personnel keep you informed but are not pushy. And they go out of More

by Jeanhughes0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo
Dec 05, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for continuing to allow us to assist you! We appreciate your kind words and taking the time to leave us a review!

October 28, 2023

Provided list of quoted repairs which are good. Was greeted upon arrival and willing to offer deals on services. More

by raymond838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Preston and the team in service the opportunity to assist you! We appreciate you taking the time to leave us a review!

October 25, 2023

Sean is the best service manager that I've ever worked with. He took control and totally dove into solving my vehicles issue when the ins. Company failed to complete their responsibility. I will be fore More

by msfranklin2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing the service team to assist you! We appreciate you taking the time to leave us a review and feedback about your experience.

September 29, 2023

The first good experience I have had at Don Herring. The service manager was the reason. More

by claysfurniturerepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Don Herring North Mitsubishi responded

Thank you so much for allowing Scott to assist you. We appreciate you taking the time to leave us a review.

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