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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.7
206 Reviews

206 Reviews of Don Herring Mitsubishi Plano - Service Center

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August 14, 2015

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta More

by Muttley98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Turner
Aug 14, 2015 -

Don Herring North Mitsubishi responded

Thanks so much for allowing us the opportunity to assist you with the service on your vehicle! We know we are not the only facility in town and really appreciate your business! Our goal it to exceed our customers expectations and I am happy to hear that we succeeded! I will be sure to pass along your accolades to JT and the rest of the Service Team here! If there is a time that you see something that we can improve upon let us know that too! We need your feedback to make sure we are doing our best! Best regards, Sherri Herring Hawkins

August 09, 2015

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v More

by n8vTxn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

August 07, 2015

Car battery died Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hou More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Darcy-Thank you for your kind words! It means a lot that you took the time to share about your experience with JT and Tony! We strive to exceed our customers expectations! I am sorry that your experience with roadside assistance was not as pleasant. Thank you for that feedback that we can take to Mitsubishi. Please let us know the next time we may be of assistance to you. Best, Sherri Herring Hawkins

August 04, 2015

Always Great Experience Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! More

by machelle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cantrell, Mike Rice
Aug 04, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We strive to exceed our customers expectations and I am happy to hear that Brett and Mike made that happen. If you have any questions about your car, please don't hesitate to give us a call! Best, Sherri Herring Hawkins

August 04, 2015

Great experience! I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything a More

by Elena P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 05, 2015 -

Don Herring North Mitsubishi responded

Elena- Thank you for taking the time to share about your experience at Don Herring Mitsubishi and the service your received from JT. I will be sure to share your kind words with JT. We all appreciate your business, so please let us know if there is anything else that we may be able to assist you with. Best, Sherri Herring Hawkins

June 29, 2015

Timely Service I just recently had my 2001 Mirage serviced at the Plano location. JT and team were great! I had a laundry list of services that needed to be perform More

by biljohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Jun 30, 2015 -

Don Herring North Mitsubishi responded

Thank you for your kind response and recommendation! We aim at meeting all of our customer's needs when servicing cars, and are happy to see we have met those expectations! If you have any future automotive needs, we hope you chose Don Herring again!

May 26, 2015

Service on my Montero Sport This was a great experience. JT made sure that not only did the repairs I was in for were completed, but he also went above and beyond by doing extra More

by cwilliams106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Turner
Jun 02, 2015 -

Don Herring North Mitsubishi responded

We are more than happy to hear such a great experience, especially coming from someone that has done service work in the past like yourself. JT is a great guy, and we are glad that he was able to help you make sure that your Montero was in the best shape it can be. Thank you for coming to Don Herring Plano, and we are excited to continue working with you and your vehicle.

May 19, 2015

Service Rating The service went by faster than I thought it would and the employees were very respectful! I would defiantly recommend this place to others, especiall More

by Navy 2407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
May 22, 2015 -

Don Herring North Mitsubishi responded

We appreciate you taking the time to offer your feedback. We are happy to hear that you enjoyed your experience with our service team. Thank you for the recommendations, and thank you for choosing Don Herring Mitsubishi Plano.

May 13, 2015

GREAT EXPERIENCE Bridget was very pleasant and efficient and personable. This is the only dealership in my lifetime (59 yrs) where the service is quick, easy and the p More

by MARRSLANCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIDGET ALEY, JT Turner
May 22, 2015 -

Don Herring North Mitsubishi responded

We are more than happy to hear about your experience. We are glad to know that you admire our service after a lifetime of driving. We hope that we can continue to offer you the same level of service into the future. Thank you for choosing Don Herring Mitsubishi.

May 13, 2015

IT IS ALWAYS A PLEASURE BEING SERVED AT DON HERRING PLANO I am very well pleased with service at Don Herring Mitsubishi Plano The staff is always in good spirits service is always Top Notch!! they take go More

by TEAM WILSON!!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe, JT Turner
May 22, 2015 -

Don Herring North Mitsubishi responded

Thank you for the kind comments Wilsons! We appreciate you coming in for service, and hope to see you again in the future.