Don Herring Mitsubishi Plano - Service Center

Sheila B's Brake Recall Experience I've had my 2006 Mitsubishi Eclipse for 9 great years now. I have never had any major problems with my car. Recently I received a letter in the mail f I've had my 2006 Mitsubishi Eclipse for 9 great years now. I have never had any major problems with my car. Recently I received a letter in the mail from Mitsubishi Motors stating that there was a recall on my Eclipse. The letter further stated that there are some concerns about the brakes. I made a phone call to one of Mitsubishi's most helpful service employee, J. T. I scheduled an appointment to bring my car in and have my car tested. After the test was completed, J. T. informed me that my Eclipse was a ok, no problems at all. That was truly a relief! I have been a loyal Mitsubishi customer since the mid 1990's. I have leased and purchased cars with Mitsubishi. I can honestly say, that Mitsubishi cars has been very reliable, dependable and I look rather cute driving them!:) The Mitsubishi Staff has always been kind, courteous and willing to go above and beyond the call of duty to make sure I have a wonderful experience each time I visit Mitsubishi. Keep up the good work you guys! Signed, Sheila B. A Mitsubishi Customer for Life! More

Great experience! I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would t I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would take about one hour; it was ready within 45 minutes More

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outstanding! More

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my vehicle is always clean. JT managed my most recent visit, and, as always, greeted me with a smile. When the service was done, he escorted me to the service desk and I was out in five minutes. The entire service call was about half an hour, including the car wash. More

Car battery died Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hou Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hours for a tow truck that never came. It was a horrible experience in the hot Texas heat. I called the dealership and was able to work with JT and Tony in the service department. They were able to send a tow in less than an hour and even stayed after closing to fix my car. I greatly appreciate all of their help and was able to continue my weekend. They were able to turn this experience from a horrible one to an excellent one! Thanks JT and Tony, you guys are the reason I will only use Don Herring's service department in the future! More

Always Great Experience Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! More

Great experience! I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything a I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything and I received the car serviced and washed shortly. There is not too much to wait, drink a coffee, read a magazine or watch the kids in the playroom. Everybody is polite, friendly and helpful. More

Timely Service I just recently had my 2001 Mirage serviced at the Plano location. JT and team were great! I had a laundry list of services that needed to be perform I just recently had my 2001 Mirage serviced at the Plano location. JT and team were great! I had a laundry list of services that needed to be perform and they got the car back to me in a timely manner. I definitely recommend DH Plano! More

Service on my Montero Sport This was a great experience. JT made sure that not only did the repairs I was in for were completed, but he also went above and beyond by doing extra This was a great experience. JT made sure that not only did the repairs I was in for were completed, but he also went above and beyond by doing extra things like cleaning the throttle plate and EGR valve that were not supposed to be done. JT wanted the car running correctly at the right RPM's and took these extra steps, AT NO CHARGE, to make my car run tip top when I got it back. I was a former mechanic back in the mid '80's, and I am very picky about my car and who does the service. This dealer has done every bit of service to this car since it was new, and I have never had a problem or concern. They know the car is my baby, and they always take care with it. These folks always do the extra things that I would have done when I was servicing cars back in the 80's, and that is hard to find now days. DHMP will always have my business, hands down. More

Service Rating The service went by faster than I thought it would and the employees were very respectful! I would defiantly recommend this place to others, especiall The service went by faster than I thought it would and the employees were very respectful! I would defiantly recommend this place to others, especially since it's a great car too. More